Retrieve the product key Windows 7 Pro when the laptop has been restored to Windows Vista

My laptop fujitsu has been sent for repair; the technician has restored the settings to factory default which wiped out the Professional Windows 7 operating system. My laptop has been improved by Windows Vista Edition Fujitsu Home Premium to Windows 7 Professional during a previous repair. How one don't get the product key for Windows 7 Professional in this case? Should I inform Microsoft of my laptop series No. to recover the product key of Windows 7 Professional? If so, then how do then? Thank you very much for your quick response.

If the machine has been 'improved' during a repair - then they must have attached the relevant sticker of COA or PoL card to the machine.

If they don't, and you do not specifically for the upgrade, then it has never been a valid upgrade.

Tags: Windows

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