Return goods to store credit - how to manage the client returns for credit on future orders

Hello

We currently use bc to manage our business of wholesale online.

our customers are all wholesale customers and repeat that to connect to a secure area.

our customers often return merchandise for credit on their account.

is there anything in British Colombia that can manage these returns and apply the credit for future orders of customers.

We used the vouchers, but these are difficult to manage and keep track of.   We create the gift in the name of stores and send them an email with the return value.  Then they use this coupon for their next order.

We also tried to use a api for news good gift to British Colombia and to manage it in a custom application, but the fields in the Api are very limited for gift certificates.

is there a way we can build a custom in British Colombia application to manage gift vouchers?

Anyone have ideas on how we could possibly manage these returns?

any help is appreciated more.

Thanks in advance.

You can have a form for returns and a workflow. You can configure and change the status of the order of things and have automated emails to customers for these steps in British Colombia already.

So everything you do is make the gift voucher once you have the goods and confirm the return.

If you want to make an application out of it, I thought about it and it's quite possible to get cases based on a workflow and then do things to manage this through the application to simplify, but the normal process isn't hard to do anyway.

Tags: Business Catalyst

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