RightFax Print Option - does not open the Fax dialog box

Currently using Word 2003 with RightFax 9.3.  Word and RightFax are offered through Citrix.  When choosing, file, print and by selecting the printer RightFax the fax dialog box is not open to allow the user to enter the recipient, fax number, etc..  The document goes through the server, but cannot be sent because there is no reference to a fax number.

Any suggestions?  (could not get Open Text support).

Hello

You should maybe contact your system administrator and check with them. Also, follow the link that gives suggestions for updating the RightFax feature.

http://www.Captaris.com/support/documentation/RightFax/9_3/RightFax9_3FeaturePack2Readme.htm

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
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Tags: Windows

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