RoboHelp 11-problem with dropdown lists fonts, size of the police and Zoom

I have a user guide that was created before I became technical editor. I started using RoboHelp 7 and I do not know if this guide was created in an earlier version of RoboHelp. I myself upgraded to RoboHelp 9 and then to version 11. The file contains 3237 files, 480 records and the size is 64.5 MB. I had someone save me when I was away from the office. She used different fonts on certain topics than what has been used in the rest of the guide. (Arial was used in the guide, using Calibri). I am now updating of the guide and I can't change the font. When my cursor is sitting on the text within a topic title fields and police continue to Flash. Header flashes normal flashing title 1 and police Times New Roman and Arial. When I click on the drop down menu to police, I cannot select anything because the drop guard scrolling, if I try to scroll to the top menu drop-down continues dating back to Time New Roman. And it happens if fast, that I can't click on a selection. I tried you select the font in the topic and do a right click on the mouse select font. I am able to choose the font that I want, but when I click on OK, the police is not displayed in size, it should be. 12 very small poster font size. Anyone know what can cause this problem and what can I do about it? Thanks for any help you can provide.

What happens if you choose no for the Style sheet associated with?

Tags: Adobe

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