Sansa clip 2 GB trying to load but quit unexpectedly

My Sansa Clip 2 GB begins to demand, but stops after about 20 seconds.  It remains always connected the rest empty battery icon.  For this reason, I can't keep the unit to perform all operations.  Help is appreciated.

The problem was solved by Sandisk.  Their solution is shown below:

If the player does not load, there may be more than one reason.

First of all, your Sansa Mp3 player should be charged when connected to a computer that meets the system requirements:

-Windows XP or Vista
-Windows Media player 10 version 11 or

Initial charge time is 3 to 4 hours. The State of the battery will be completely shaded when completely charged.

Second, if your reader part or all memory is damaged, the player again to read the memory over and over again, so it drains the battery more quickly, to format your Sansa Mp3 player.

Note: Set FORM WILL ERASE all DATA ON YOUR DEVICE. MAKE A BACKUP OF ALL YOUR FILES ON YOUR COMPUTER.

1 turn off the player. You may need to slide up and hold the switch to completely turn off the player.
2 Activate button (orange must be visible) and press on and hold the Center button while connecting the player to the computer. Don't let go no these key until you see connected status on the player.
3. single right click workstation in your office. Choose 'Manage' in the menu. In simple window computer management - click on disk management in the left pane. Search for "Removable disk" icon with a drive letter in the right pane and right-click and select "Format".
4 make sure these fields in the Format dialog box:

System files = FAT32
Quick format cannot be verified

5. click on start. Confirm on the notification.

6. test the device to transfer music to the player.

Finally, this is due to the firmware corruption or failure. We need to upgrade the firmware of your player manually to delete this type of corruption.

Sansa Clip Firmware download Update:

1. turn off Mp3 player
2 turn the unit on hold (move, hold down the button until it shows orange)
3. press and hold the Center button
4. connect the mini connector on the device (don't forget that the USB is connected to the computer)
5. download and extract the .zip file to a folder on your desktop:

Click here for the Sansa Clip Mp3 Player Firmware update file

6. Once extracted, drag the file or copy the *. BIN file in the directory root of your Sansa Clip.
7 disconnect the Sansa Clip and let it restart.
8. the update of the firmware will now begin.
9 once he finished finally make his update, it will start back upward. After his return to the main menu, go to 'Settings' > 'System Info' and check the 'Version' is now 01.01.30A.

To completely register your product, please provide the following information:
-What is the operating system running on your computer?
-The computer make and model.

You can also visit http://kb.sandisk.com, our keyword online searchable knowledge base questions, to easily find answers to your Technical Support and Service the customer for all SanDisk products. Simply enter your search terms and our knowledge base will search a vast database of frequently asked questions as well as our forums online at http://www.sandisk.com/forums for you to provide the most complete answers possible.

Tags: SanDisk Sansa

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