Satellite C660 - 10 d Operating System not found PXE - E61: Media test failure

I have a Satellite C660 - 10 d, which is part of the 1 year warranty which has suddenly decided it won't start and makes a strange noise that sounds mechanical.

I tried the options F2 & F11 at startup, but I always return to the same messages some options I try:

Realtek PCIe FE Family Controller v1.23 (28/07/10)
PXE - E61: Media test failure, check cable of
PXE - M0F: Exit PXE ROM
Operating system not found.

I can't go beyond that and get the laptop doesn't work, which leads to my second problem.

It is under warranty so I thought I would sign in for repair. The serial number is recognized in the section Product Support My. But when I try to enter in the repair section, it is said

ERROR: serial not valid number.
Please check and try again.
Then gives a number to call which only works weekdays.

So, I have what appears to be a broken laptop that I can currently connect to repair.
If you are able to help with one of these problems, it would be greatly appreciated.

Hello

I'm quite sure that the problem is related to the defective HARD drive.
This would also explain the mechanical noise when starting.

PXE - E61: Media test failure appears as the laptop attempts to boot from LAN.
Why? Because the disk HARD could not be found and the CD/DVD drive does not contain a startup disk.

So the BIOS switched to LAN

This is why replacement of HARD drive should help you with this problem.
If the warranty is valid, get in touch with a local ASP in your country. Maybe you could get a HARD disk which could be replaced easily

This is a database with all FSA worldwide:
http://EU.computers.Toshiba-Europe.com-> support download &-> find an authorized service partner.

By the way: this is the beautiful short films hwo to replace a HARD drive:
http://forums.computers.Toshiba-Europe.com/Forums/Forum.jspa?forumid=116

Tags: Toshiba

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