Satellite Pro P300 - remove the HARD drive to make a backup?

My P300 went to my local store to repair for a network card problem. I thought it was just a software problem or driver, so I wasn't worried that my machine is still under warranty. After investigation, they stated that they could not resolve the issue, so would be to reformat and reinstall the OS, they thought they should solve the problem.

To my horror, I found that they had broken the seals of guarantee and open to the top of the machine. They claimed the only way to save the P300 before reformat it, is to remove the HARD drive!
Is this true?
(It turns out that a broken chip is to blame, but because they violated the warranty, Toshiba will not touch!)

Can anyone say about this the removal of HD to support it please?

Hey,.

Normally it of not necessary to restore the factory settings with to remove the HARD drive but don t you worry about this. The laptop can still be opened from a service provider authorized without losing the warranty.

I also put t know why they did, perhaps they have checked the material. It would be possible because they have professional diagnostic tools.

But interesting to know whether or not your problem is now resolved?

Tags: Toshiba

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