script checks to see if the agents are registered in

Running of the IPCC 4.04

Is there a way to do an if statement check to see if there is no agent connected to decide whether or not to send it to the queue, or send it to vmail. The case set out in General redirection and vmail, I can do. This is the part about checking to see if the agents are registered in what I need help with. Anyone have any ideas?

You will need to use 'Get the Statisic of Reporting' and write the value in a field "int". Then, use an "if" statement to verify this value.

From the 'get Statisic Reporting' use report object CSQ IPCC Express, field is logged resources. Row identifier is CSQ, you want to watch. Result of SEO is the "int" field you can watch with the "if" statement The attachment has an example.

I hope this helps. Please rate if it does.

Tags: Cisco Support

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