Section from the CC app shows only the trial/buy for paying Member

I got email confirmation I paid an annual subscription to creative cloud. However, when I go to the apps page there is no option to download just what applications I need, all buttons want to choose me a trial version or buy (new)

Download & install instructions https://forums.adobe.com/thread/2003339 can help

-includes a link to access a page to download the Adobe programs if you do not have a disk or drive

- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

- and also read https://forums.adobe.com/thread/1146459

Your subscription to cloud shows correctly on your account page?

If you have more than one email, you will be sure that you use the right Adobe ID?

https://www.adobe.com/account.html for subscriptions on your page from Adobe

.

If Yes

Some general information for a subscription of cloud

Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

.

If no

This is an open forum, Adobe support... you need Adobe personnel to help

Adobe contact information - http://helpx.adobe.com/contact.html

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

Tags: Adobe

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