SELECT ENVY 15 t-J100: missing Windows after HP service activation serial number
I got my laptop Hp service a few months back, when it was returned I had my Windows has been formatted on and a new operating system has been installed not a big problem so far.
I tried to update my windows with recovery but he invited me for a serial number, it never asked before I never new my activation serial number how can I get my serial number original back so that I can intall my OS
Thanks in advance
Hi @kuya ,
I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about this here.
Kind regards
George
Tags: Notebooks
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