Send form button A on PDF do not attach PDF in Android forms filled

HELP!

This started about 2 months ago, but was just brought to my attention. I have our workers in the field unable to PDF forms present on their android tablets.

He clicks on the Submit button and the email opens and sends it, but the PDF attachment is not attached to the end of receivers.

The use of buttons function send a form have the URL value mailto:[email protected] property and the export format is defined in the PDF of the entire document.

It is a PDF file that works very well 3 months ago. Something was changing in how PDF should be sent in Android?

Used tablets are all Android devices, ranging from a Samsung Galaxy Note 10.1 SCH-I925, android Version 4.1.2 until the last Galaxy tablet.

The problem exists in Acrobat Reader and Acrobat DC.

The forms themselves were created in Acrobat Pro XI.

Someone has an idea of what's going on?

Thank you!

Hello

Its a known problem are we are working to remedy. You will see a difficulty very soon in one of our next versions.

Thank you

Adobe Acrobat team

Tags: Adobe Document

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