sending an e-mail to a user a new ticket

I'm new to this app please bear with me...

I see that Foglight has a ticketing system, so I create a user and then create a test ticket and assign the ticket to that user.

BUT I see that the user does not receive a notification by e-mail.

am I missing something?

How do I configure that?

Thank you, Gary

Hi Gary,.

This forum is for the community of users of Big Brother. The Foglight community is located in the: http://communities.quest.com/community/foglight

Thank you

Paul

Tags: Dell Tech

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