My ISP has checked all incoming and outgoing mail servers and is running OK. However outlook express won't send or receive mail.

Outlook express has worked for more than a decade and now it all of a sudden won't send or receive.  He asks user name and password and this dialog box will not disappear, nor it will accept the user and the password.  Settings may have been changed and need to be reset?

Hi REYNOLDRENZAGLIA,

·         Remember to make changes?

You can check if the following knowledge base article helps.

Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express

Tags: Windows

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    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

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    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

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    And see:
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    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    Outlook Express Quick Backup (OEQB Freeware)
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    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

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    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    Outlook Express Quick Backup (OEQB Freeware)
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    My outlook express won't let emails through. I am getting an authorization and then an error will appear. Sometimes it will say: reception of messages, but none will come by.  A box appears and says that he put an end to the connection, maybe because of the connection to the server, the long period of inactivity or network connection. Also, I get a message on and which was completely removed several times on the file inbox and delete. I have no idea how to solve this problem or what I did to make it. I've never experienced this before.

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    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    And backup often.

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