Sent u3011 for replacement, return u3014

Should I contact the support again or is it normal that the replacement monitor is a model later? I was just wondering if it was an error by dell and I should return so that he would have no problems later.

Hi superkick.

Thank you for reaching out to us with your request. Monitors replaced under warranty will be identical to the original. However if the original monitor is out of stock with release of ETA, ensure that the monitor is replaced by another model whose features correspond to the original one. It will be a model "as or better. In case there was a mistake in our end, you would have received a call now to send again.

Tags: Dell Peripherals

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