Serial number of questions
My old computer crashed so I downloaded my Adobe Acrobat Pro XI to the new computer. However, a pop up keeps showing telling me that I have to disable another computer. My old computer is not accessible so that I can't turn off the serial number. How can I fix it?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Please see Support FAQ: how to contact Adobe for support?
Hope that helps!
Kind regards
Sheena
Tags: Adobe Licensing
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lazybum says:
Ok. But if I bought it on amazon.com, the serial number is assumed to be printed on the receipt?I seriously doubt it. The "receiving" you receive from Amazon is automatically generated by computer. However, there is no way of knowing which particular unit will be pulled from stock in a warehouse (or various warehouses) thousands of miles and days away.
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Ok. Well, forget the disk and the serial number you have. They will not work. Adobe, stop the server activation for CS2 and already several years ago.
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GOOD DAY, Lightroom serial number question
I HAVE A LICENSE OF LIGHTROOM AS A GIFT FROM LEICA WITH MY CAMERA; I HAVE A SERIAL NUMBER, BUT THEY CAN NOT VALID ON MY COMPUTER. SOMEONE HAS THE SAME PROBLEM?
Hi Annea91991345,
We will be happy to help you, but before that, there are a few information such as:
What version of Lightroom you have?
What is the exact error code/message?
What operating system you are using the version?
Until then, you can also consult the following links:
Error: "serial number is not valid for this product". Adobe Creative Suite
Error: "this serial number is not for a product calling it" | Adobe Creative Suite
Learn how to enable or disable Adobe applications
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Let us know if that helps.
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I received your suggestion on the download manually and did the work.
Thank you, Frank Bruce
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