PSE11: keep getting incorrect serial number [was: Question?]

I am a new user of Photoshop elements 11.  I bought it on Amazon and I drive.  I am trying to load it on my new desktop PC, but during the installation it ask serial number.  I get the serial key and he tells me it is incorrect.  I also tried all the numbers on the box.  I load on my laptop but I no longer use it, I can not download on my desktop?

Take a look through https://helpx.adobe.com/x-productkb/global/find-serial-number.html

Tags: Adobe

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