Series of printer HP Color LaserJet 2840: not able to configure the functionality of SCAN to e-mail or a folder

Have a series of HP Color LaserJet 2840 printer on a local subnet for home with two computers that share.

We can make regular features print very well.

We cannot get the SCAN function to work for the scan to e-mail or in a folder.

Went and used the HP Toolbox to set options analysis, but for some reason, they are not taken.

The Guide of the user for this problem are usless (as usual with the documents of the user).

I have spend too much time on this seemingly simple question, as usual.  (months of work on this periodically)

I'm sure that's not that hard to implement.

Can you please help or advise.

Additional information:

2 computers on the subnet local via 100MB ethernet switch and router (basic stuff)

No problem of communication to the printer for print jobs or check on other orders of status.

Some scanning configuration problems.

Two client computers are running Windows Vista Home Premium SP1 32-bit

I want to set up the printer so I can scan from the printer directly to a folder on the machine either or e-mail to each machine.

I do the steps correctly, from what I can tell, but the info is not required or sent to the printer. ?

If I add an e-mail through the box to tools, I can fill in the email field and the name field, but it will not show when I hit Add.

Besides which should represent the box 'Host '?  The printer or my personal computer?

If I try to add a file, it displays a browse box but never lets me select a folder to scan to?

I don't understand.  Shouldn't be this embarrassing.  And if it is, (as usual), the stupid tech docs should do a better job MUUCCHH through it.  In fact, they don't even show or talk about the Host column.  So what is this for.

Help, please...

I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a printer. You can do so at http://h30499.www3.hp.com/hpeb/

I hope this helps.

Tags: HP Printers

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