Set up how to fax on new HP envy 5530

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• Printer Envy 5530: why I can not connect my Macbook on this new printer? Download HP and Apple and disc. NO.

  My HP Envy 120 died today after only 13 months. Bought the 5530 want to replace. My Macbook running lion 10.7.9 impossible to install the software of Apple, HP or the disc drive. Please someone tell me what to do. It seems crazy that each site recommend one for download. If the download n 't possible that they would be kind enough to give me an error message. life is too short for all that. Have installed ink cartridges, but will be back tomorrow if I can't make it work. Need a printer! Thank you very much for ANY help! Very grateful in advance.

  Hello @Islandedisto,

  Welcome to the Forums of HP Support!

  I would like to help you today with the installation of your new HP ENVY 5530 e-all-in-one printer on your Mac OS X 10.7. There is a chance that the old remains of your HP Envy 120 drivers cause a conflict when you try to install this new printer Envy. Can I please have you follow the steps below to solve these conflicts to occur.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the website opens, follow the steps under 'Reset the printing system in OS X Lion'. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them in. do not add your HP Envy in at this time.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation. This should clean up any software and drivers for your old HP Envy 120 institutions.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Install the drivers:

  1. Please click here to download the latest full-function software package and the driver for your printer
  2. Once the site opens click on the download button at the top left
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  Please reply to this message with the result of your installation. I look forward to hear from you!

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  Hi,

  The downgrade isn't possible for customers Volume of the former traditional products... license for individual buyers.

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  Hi Brian,

  What version of OS are you using?

  I suggest you try the steps in the articles and check if it helps.

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  Sorry, but if you have an answering machine on the same line as the fax machine, they will need to be connected.

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• How to Fax

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: How I fax a document with windows Vista?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  "stevehai" wrote in message News: * e-mail address is removed from the privacy * .com...

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: How I fax a document with windows Vista?

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

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  Hi, Sylvester

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  If the answer is useful or appropriate, please mark accordingly.

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