setting up eprint on Tablet and driod

I just create an account with the hp connected (using my normal email account) and set an account with snapfish (also using my normal e-mail account) and follow the 2 accounts that was necessary.   While HP plugged in I had attributed the 8500 printer and email account that had heprint.com after the @sign.     I made sure my Hp officejet 8500 is connected to the internet, as I printed some may ask code, and it seems that my printer is connected to the connected hp.     After you install the HPeprint application on my driod, I had to turn it on and it took a confirmation code which was sent through my email normat account.  After that I entered the confiramtion code it will not print because it is using my normal email address to talk to the printer.   I tried to reactivate the application using the printers email (@heprint.com) but I know how to read the e-mail for the confirmation code.   I know I'm a little stupid but where can you read emails sent to the address @heprint.com or e-mail account, you are supposed to use to get this app to work.    I also have a Tablet I want to connect to the printer.

Thanks adavance for any help

Hi hha1120,

Welcome to the Forums of HP's Support. I appreciate that you try to set up the mobile application of HP ePrint on your Android Smartphone.

You were correct in the activation of the application with your normal email.  The next step in the implementation of the application, after the outbreak of the app is to add your printer to the app using its @hpeprint.com email.   I've included a screenshot of where to add the printer within the app.  The screenshot shows the Apple version of the application, but the location and the steps are the same.

Sorry I forgot to add the screenshot:

 


 

Once you have your phone set up the steps are the same for your Android tablet.  You need activate the application on the Tablet, which will require a second confirmation code.  You are able to use your normal e-mail for the confirmation code of Tablet.

For your reference, I have included the documents of the FAQ for the mobile application of HP ePrint and HP all-in - One Printer app remotely (this app will allow you to scan to your Android devices).

HP ePrint Mobile App FAQ

http://support.HP.com/us-en/document/c01923321

HP all-in-One Printer Remote App Mobile FAQ

http://support.HP.com/us-en/document/c03561640

Tags: HP Printers

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