Setup is blocked by its own tests for Win 7 (64) and get Windows XP (64)

I'm trying to install my HP E609a printer (formerly installed in my Windows XP computer (32)) in my Windows 7 (64). During this installation, the installer has tested operating system for compatibility and found that the operating system is Windows XP (64).

This, of course, is false. But that doesn't matter because the installer stopped in his tracks.

How can I tell him that "it is wrong" and proceed with the installation?

Hi DrRedEyeand welcome to the Forums of HP.

I suggest to remove all files from the temp folder and using the printer Installation Wizard to download and install the appropriate software. HP printer install wizard for Windows was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups appear saying none of the files could not be removed

Click here to download and run the utility

If it still does not work, please take a look at the following document. Windows 7: 'your system does not have the minimum requirements of the system' message on the computer during the installation of the HP software.

I hope this helps.

Tags: HP Printers

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