Sierra already installed but App Store has not installed

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• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• Already accused subscription music to Apple, but App Store won't let me download apps due to billing issue?

  Already accused subscription music to Apple, but App Store won't let me download apps due to billing issue?

  Hello

  You need got communicate directly with Apple > Contact - official Apple Support

• I got XI of Acrobat Pro installed but the computer has not broken. I want to register this product so that it can be installed on my PC replacement. How to do this please?

  Acrobat Pro XI installed, but the computer has not broke. I want to register this product so that it can be installed on my PC replacement. How to do this please?

  registration is not necessary to install on a pc replacement.

  Just use your serial number and your installation files to install xi acrobat on your new computer.  If you see an error account is activated and you cannot disable the acrobat on your broken computer, use a browser that allows cookies and popups, contact support to adobe for hourly pst by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request a number of activations reset.

• Reinstall an app in the market shows. But this request has not been downloaded.

  Two days back I tried to download some applications on the Marketplace.

  But I didn't have any link to download the application.

  In the market shows 'reinstall application. " But this application has not been downloaded.

  Hello

  You will need to work with the support to the market.

  Answers is a technical support site of journal peer for Windows and other Microsoft products and
  has nothing to do with market or third 3rd sites.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• App Store does not work

  Dear Apple, personal,

  My App Store does not work. I'm not sure but I think since I upgraded my iOS version 9.3 the App Store has stopped working. I mean I tried to download several apps and their icons still display the word "pending"... It doesn't matter if I'm with a Wi - fi or cellular... It just doesn't... I have an iPhone 6 (bought on March 2016 in Houston - TX). Please, help me to solve this problem. Thank you very much. Paola Pereira.

  Have you ever tried to force restart the phone after the update into the button sleep and home for 10 seconds, until the Apple logo comes back again?

  You won't lose data, but force the reboot can cure some problems after installing new software or applications.

  Also try logging out of your account in the settings/iTunes and AppStore, reboot the phone and you log in again.

  In the event that you have implemented in settings/general/Restrictions of restrictions, turn them off and try again to update or download your applications.

• Windows 8 app Store could not update the app with error code 0 x 80070057

  Hello

  I have an application that I downloaded from the App Store of Windows 8 (RTM version), who has recently had an update, but Windows Store could not be updated and returned the error code 80070057 0 x.  But after the update failed, Windows Store still lists old as installed APP and calls the updated application.  I tried reapplying the update but it keeps fails with the error 0 x 80070057.  I tried to look for ways to uninstall it, but the Live tile has been removed from the home screen (not listed under all the Apps either), so there is no way to uninstall it.  Now I'm stuck with Windows Store perpetually asking the updated application.
  Does anyone know how to uninstall a Windows 8 application without the Live tile?  Thank you.

  Open Explorer and in the navigation bar, type \AppDatausernamec:\users\

  Replace username with your actual user name, for example c:\users\debbie\appdata

  It is a hidden folder, you cannot display it by default unless you authorize the display of hidden folders.

• App Store does not open

  Under OS X El Capitan 10.11.4 iMac.  When you click on the App Store, it does not; the wheel of time turns just in the upper left corner.  The last time that the App Store has opened, I tried to update of the Keynote, and Numbers (I clicked on update and walked away); now they show on the Launchpad as if suspended so I open them via the Finder.  It is a problem I've had for at least a month; I have no trouble to solve because I rarely use the iMac, but I don't want to correct any suggestion would be gr.

  Hello

  Since the App Store does not open, check if the startup disk need to repair and restore OS X using OS X Recovery.

  Start your Mac while pressing the command + R keys.

  From there, you should be able to access the built in utilities in OS X recovery to repair the boot and OS X restore disc.

• Safari and App Store are not open. Recently updated to El Capitan 10.11.4

  Safari and App Store are not open. Safari icon will bounce back and not open. App Store comes up with "App Store close unexpectedly"

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• None of my restore points will not work. He directed the restoration of the system and that it recharges, but says system has not been restored.

  None of my restore points will not work. He directed the restoration of the system and that it recharges, but says system has not been restored.

  What is your system brand and model?

  What is your Version of XP and the Service Pack?
  Describe your current antivirus and software anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..
  What is the issue that you are experiencing that you think that the system restore will be remedied (or you are just convenient)?  System Restore is not a time machine, but of course, this should work if you think you need.
  Some tools Anti Virus 'protect' your system so that they will not allow a restore of the system work properly.

  For example, if you use Norton/Symantec products, you will see a message like this:
  Restoration incomplete. Your computer cannot be restored...
  It is also a popular Symantec problem (well, I'll be polite and call an "undocumented feature"...), they wrote an article about it:
  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013
  According to what you use for malware protection, you may need to disable the product temporarily, do the system restore and then turn the products light up again when the system restore is complete.
  Sometimes you need start your system in Mode safe and so that your protection programs are not running, and then do the system restore.  Tips from Microsoft in some of their articles that if the system restore does not restore your computer, start in Safe Mode, and then run the system restore.  It works for some configurations.
  System Restore is sometimes so afflicted or Restore Points are suspicious, the best solution is to reinstall your system restore.  This will remove the old Restore Points, but sometimes it's the only way to fix a broken system restore.  You don't have to reinstall XP, only the part of system restore.
  That can leave you with your problem of unspecified origin that you hope the system restore will fix (using a system restore is usually not equivalent to fixing the problem though).
  Give these ideas some consideration if they apply to you.
  Sometimes malicious will afflict your system restore to prevent you to find and remove malware.  It would much rather you trick into thinking that you need to repair or reinstall your XP when it is not necessary.
  No matter what you use for protection against malware, I do so and then only begin to solve any problems:
  Download, install, update and do a full scan with these free malware detection programs can solve any problems:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  It can be uninstalled later if you wish.

  The scans by operating clean, reboot, test and we can fix any other issues

• App Store does not!

  Well long story short, I can't do either in app purchases, or download updates for my apps because the App Store will not accept my billing information. Does anyone know why this may be? My card works and I know there is money in my account to be able to perform the operation, then I do not understand. Any help would be greatly appreciated.

  See the following for change or remove your information from payment Apple ID - Apple supported and use the iTunes Store support link available to it:

  If you need help to change your payment information, credit card or billing information, contact iTunes Store support.

• Why App store does not Touch ID on my iPhone 6?

  When I use the App store it requires me to enter my password. If I use my iPad or my iPhone is the same thing. I have to close the App store and go to iPassword, which allows me to use Touch ID to find my password to Apple, I then copy. Then I close iPassword, reopen the App store, and stick it in the dialog box. Why the App store will not use Touch ID?

  And Yes, in my settings, I activated Touch ID for iTunes and App store.

  It simply doesn't get it. Boring waste of time.

  Check your TouchID settings and parameters to App Store

  See you soon,.

  Adam

• App Store does not open, ball keeps spinning.

  My App Store won't open on my MacBook pro. Ball guard spinning.

  Howdy Dennis,

  Thank you for using communities Support from Apple.

  If the App Store will not be open on your Mac, then I suggest to try to see if the same thing happens in a new user.  This will help us determine the next step in troubleshooting.

  How to test with another user account

  You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

  Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

  If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

  Connect to the test user account

  Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

  Try to reproduce the problem

  Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

  If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

  If a problem occurs in account only one user

  Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

  If a problem occurs in more than one user account

  If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

  How to test a question in another account on your Mac.

  Take care.

• Why my app store does not disappear after the update to 9.2.1?

  After that I updated my iPod touch 6th generation iOS 9.2.1 My App Store has disappeared. Can you tell me why the App Store could do something like that?

  Looks like that the Restrictions had lit so that the App Store. Go to settings > general > Restrictions and see if the App Store options are enabled under "allow". If they aren't, turn them on and your App Store icon again.

  See you soon,.

  GB

• Some applications from the App Store do not launch

  Some of the apps I bought the App store do not start.  Most do, however.

  15/02/16 4:41:39.546 AM ReadKit [1105]: could not verify the signature of reception: no signatory valid

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: received XPC_ERROR_CONNECTION_INVALID trying to map database

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.mapdIs b

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: mapping of database failed with result-10822, retrying

  15/02/16 4:41:39.551 AM storelegacy [372]: LaunchServices: received XPC_ERROR_CONNECTION_INVALID trying to map database

  15/02/16 4:41:39.551 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.mapdb

  15/02/16 4:41:39.553 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.554 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.556 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.557 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.559 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.561 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.000 AM kernel [0]: sandbox: storelegacy (372) deny (1) mach-research com.apple.lsd.modifydb

  Is there something I can do, or is this question of Apple?

  Hi Rory,

  Welcome to Apple Support communities.

  The article below provides information that can help you isolate and solve problems like the one you described, where some applications are not run on your MacBook Pro.

  Insulation in Mac OS X - Apple support questions

  Ciao.