Silverlight questions

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• Silverlight does not install correctly and be unistal not at all what should I?

  Silverlight has never installed correctly and when I bilel uninstall under programs it shows and white sheet of paper as an icon and no memory used, when I try to uninstall to do a fresh install, because udates won't take it says it cannot uninstall due to the fact that it is not able to match or find the file adiquit.  I can not it turned off my computer so I can put it right and now I can't watch netflix.  Please help :)

  Hi Nicole,.

  Please see the center of support of Silverlight here: http://support.microsoft.com/ph/12929#tab0 where there are different ways to get help (self-help, assisted support, community & forums, resources, or contact technical support (but the latter is probably costs money unless you meet certain specific criteria)), if you can't find what you need to get their resources , and then search the forum and if you still don't have an answer, post a question in the forums where experts on this program will provide assistance best we can because that's their specialty.  While we try to cover some Silverlight questions here in the answers (even if it's the wrong forum even for that), we do not have the dedicated experts that they do in their own forums.

  As alternative, if this does not help, and I'm not 100% sure since while I used it successfully for hundreds of other programs and the only ones where I had problems and kidnapping special tools were also some deep-seated AV Suites, I never really tried with Silverlight, but you can try Revo: http://www.revouninstaller.com/revo_uninstaller_free_download.html in Advanced Mode and see if that helps.  It often does the trick when the normal uninstall process fails for some reason any.  And because it does a better job, that's how I always uninstall anything I install to keep my cleaner system and do a better job preventing the remnants of disenfranchised (and my experience says that virtually every uninstalled program leaves in the normal way of things behind this Revo intercepts and removes).

  I hope this helps.

  Good luck!

• Windows Update & installation/uninstallation issues

  I have a few questions if anyone can help!

  First of all, there are two updates that fail to install:

  Update for the junk e-mail in Outlook 2007 (KB977839) filter
  -Is impossible to install since January 13, 2010.
  -Error details: Code 80070643

  Update for Microsoft Silverlight (KB979202)
  -A failed in install it since January 20, 2010.
  -Error details: Code 643

  I don't have a lot of attention until I noticed that I had problems with other things. And they do not have any relationship whatsoever. But for example, I tired to download Skype the other day, and it failed for some reason any. So I thought that I must have a problem somewhere, and I started to look at things with the automatic updates.

  I did some research and for the MS Silverlight question, most of the suggestions were first uninstall it then reinstall it.  First, I tried to uninstall it from the Add/Remove programs in Control Panel.  No luck.  He began the process of uninstalling and then just went.  It is still in my list of programs.  I tried to use a registry cleaner program to uninstall it.  Same thing, but he was removed from the list at the beginning, then after a refresh it showed upward.  Then I went into the registry.  I deleted the key to Silverlight under H_KEY_LOCAL MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall.  No luck.  He still appears in my program list.  Then I deleted the key to Silverlight under H_KEY_LOCAL MACHINE\Software\Microsoft\Silverlight.  Same thing.  It appears in the list of programs, but no information was attached to it.  I went to windows Explorer and delete the Program files Silverlight.  Still no luck.  I was restarting the computer after all these different attempts.

  Next was to download and install the Windows Installer CleanUp utility. I tried. He started to install then I got a message saying that "Installation ended prematurely because of an error". And I can't do anything else or any other knowledge, I just get out.

  When I go to the Silverlight Web site, he asks me to install Silverlight for a better experience on the site.  So it seems that it does not recognize that it is still on my computer.  I tried to reinstall Silverlight.  No luck.  The installation fails, 1603 ID of Message, a fatal error occurred during installation.

  So it seems that I'm having some trouble update/install/uninstall programs/files.  I can't do anything with Silverlight as well as get rid or put it back.  I can not install the automatic updates, I can not install the cleanup utility and I can't install things like Skype for example.

  Does anyone have any ideas of what can be wrong and how to fix?  I hope it's the root of the problem, what's causing the problems for all these different programs.

  Thanks in advance for any help!

  I use not all antivirus applications, nor are there at - he installed beyond what comes with Vista... I was using the Zone Alarm Security Suite in the past, but I was not reinstalled when I had to do a clean install of the operating system about 6 months ago...

  Well, which explains a lot, in fact. See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the appropriate removal tool before installing updates, the Windows Service Packs or the IE upgrades and before installing your new antivirus application (for example, ZAISS).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Question to uninstall/reinstall Silverlight Mac

  I am running lion on my imac. The other day I tried to use netflix and silverlight said there was a problem and he had to be uninstalled/reinstalled. I followed the instructions for how to uninstall. I went to reinstall and it says that there is a mistake because silverlight is already on the machine. I emptied my trash, restarted and tried to each file in silverlight on my mac; only to get anything done. I called microsoft and they said my question here. I am very frustrated at this point.

  Annie

  In addition to the links of Rohit.

  As you use a Mac, I suggest post you your query in the Mac support forum as they would have the best expertise in the handling of these issues.
  http://www.Apple.com/support/Mac/

• question of Silverlight

  is silverlight or live wilndows for windows 7 only or r they so 4 vista

  Hello

  If updates suggests some that you don't need, that happens, you can click on and hide them.

  Another possibility is to HIDE and then upload manually to install.

  Download Center - mount the KBxxxxxx.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  Download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Then you can right click on the update in the updates Windows and HIDE.

  If you get an error Installer install this version:

  Windows install 4.5 Redistributable
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  ----------------------------------------------------

  Then run these: (Please run these if you install the updates or not)

  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  -----------------------------------------------------

  If necessary:

  If you get an error in the update of SilverLight installation code and the need to clear it:

  Start - type in the area of research-> Services find top - make a right click on - RUN AS ADMIN

  Double-click Windows Update Service - click STOP

  Start - type in the search-> %windir% box just press ENTER.

  Go to the "C:\Windows\SoftwareDistribution" (your Software Distribution might have another drive
  According to the %windir% return.)

  Find this update in this folder and delete it.

  Reboot - Windows Update Service must restart.

  How to manually clean a broken Silverlight installation
  http://blogs.msdn.com/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-Silverlight-installation.aspx

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• I have another question, I'm trying to uninstall Silverlight and re - install but I can not even uninstalled darn program.

  Ive done my research by going to the SUPPORT SITE but help nothing helps! ALL I WANT TO IS TO WATCH MY MOVIES ON NETFLIX BEFORE MY TRIAL EXPIRES PLEASE HELP SOMEONE!

  Hi netbookdummy,

  1. What happens when you try to uninstall light silver computer?
  2. How do you try to uninstall light silver computer?
  3. Did you the latest changes on the computer?

  Check out the articles below and try the steps mentioned, check if it helps.

  Deletion of Silverlight

  http://www.Microsoft.com/getSilverlight/get-started/install/uninstall-ARP-win.aspx

  How to change or remove a program in Windows XP

  http://support.Microsoft.com/kb/307895

  How to manually remove programs from the add tool / remove programs

  http://support.Microsoft.com/kb/314481

  Install the latest version of light money using the link below.

  http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

• Office Live question of Silverlight

  Have had Silverlight installed for more than a year without problem.  Recently connected to live Office and got a message suggesting a silverlight download.  My assumption was that it was an update.  Download failed several times.  Checked Add/Remove programs and what are there.  Next option was to uninstall/reinstall.  This attempt was abandoned because silverlight.msi was not found.  Silverlight download is an executable, and then, how do I point the uninstall process in a silverlight.msi file?

  This has happened on a XP machine and so I think that it is appropriate to post here.  Advice requested

  MNewsome salvation,

  First of all I suggest you install Silver light version 4 on the computer and check if the problem persists.

  If the problem persists, then try completely uninstalling the light silvery computer then reinstall and check if it works.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I was told to update my "silverlight plug-in", but I get a warning from security to this topic.

  About my question, on the one hand, should I ignore this warning and move forward? And, secondly, what exactly does "silverlight" don't and do I really need?
  The answers would be very grateful to me... :))

  Silverlight is a reading plugin used by some websites, especially of Netflix.

  From any site could launch some Silverlight media - if you have to ask to activate, Firefox will alert you to this - it's a little difficult to predict the next time you need to use it.

  If you are not sure about the link to update, you can go to the site from Microsoft here:

  https://www.Microsoft.com/getSilverlight

• How to remove unwanted plugins (and no I don't want to read all the articles unrelated who never answer your question)?

  I want to erase the unwanted plugins in Fire Fox. A plugin has even a warning about its use does not (Java Deployment Toolkit). But every time I ask 'how to remove a plugin?', I get redirected to an article that does not answer the question. And then the cycle starts again without ever actually answer the question.

  IT IS NECESSARY TO UNINSTALL FIREFOX TO DELETE A PLUGIN?

  Hello 4646tm, I understand your frustration. Here's how to remove a plugin:
  Click the menu and then click on Add ons, which looks like a piece of a puzzle.

      Type about:plugins into the Location bar and press Enter to display the About Plugins page.
     Each entry in the About Plugins page will have "File:" and "Path:", showing the name and location of the plugin file. Use Windows Explorer to navigate to the folder shown for the plugin you want to remove.
     Rename the file to add an X in front of the filename (for instance, npswf32 becomes Xnpswf32).
  

  You said that you do not want links, but I'll give you a couple just in case you do not want to uninstall the plugins manually. These links are to pages that tell you how to run the uninstall it please do not hesitate to tell me if you think that they are not useful.

  Uninstall Adobe Flash - Windows

  Uninstall QuickTime - Windows Vista/7

  Follow the instructions:
  Download Microsoft Silverlight (instructions to uninstall also)

  I just put a couple of the most common out there, if you have a specific plugin you don't want it please tell me and I can dig to the top of the page for it, also you can do manual uninstall I gave you.

  Have a great day!

  Jon

• How to install the plugin silverlight for samsung s5 andriod phone on firefox mobile

  website says silverlight required to view GIS maps. How can I install on my Samsung S5?

  I ask: what is the GIS map site in question?

  Site GIS might give you the ability to export your maps in PDF format or in the form of image files. Before going on the site, you can upload maps, export it to a PDF format or image and transfer them to your phone (possibly using a USB cable, or by sending an e-mail to yourself).

  Otherwise, it would certainly be useful to check to see if the site GIS offers a mobile version. I recommend contacting the owners of the site and explaining how useful it would be for you.

• When executing nowtv I pressed silverlight continue to block by mistake. It is more wonder to allow or block so I can't leave now. How can I recover it

  When I watch a movie on NowTV upstairs, a box appears asking whether to allow Silverlight to continue to block or allow. I normally but by accident I pressed on continue blocking this time. Now he asks me this question so I can't put to authorize and so I don't wath any cinema. I checked the Player and it is set to always ask.

  How can I recover it?

  Thank you very much...

  Used the identity of the Site > more info > permissions as you suggested. Set of silverlight to allow and NOW TV works ok.

  Thank you once again for all the help, much appreciated.

• Will correct the error between mac FF27, Silverlight, and Netflix, (FF26 works) and or error in "On Firefox" that ALWAYS install the new version?

  (personal information (password), removed by the moderator. Please see the guidelines and rules of the Forum -m)

  First of all, your field 'password' (in the registration form) will not work with the password *. What is legal by your definition. You guys are really slippery. Your work starts to suck, your incompatible and you make a lot of mistakes, maybe you should take a breath and aim at a stable platform instead of adding new bells and whistles every 15 minutes. I'm very sad to know where you filed as recently disappeared.

  This problem (see your question above line) has finally upset me so much that I take the time to let you know on the subject.

  If you go to the window "On Firefox" under OS X, just check the version of the software; It will ALWAYS be up-to-date. In the case of FF26 to FF27. This is regardless of what the update is defined in preferences! And of course that makes Netflix no functional (netflix) generates an error indicating that Silverlight must be uninstalled and reinstalled. However, what needs to be done is for FF27 to be trashed and FF26 be reinstalled.

  Please, if the product is not stable it is not usable, period.

  You can check for problems with preferences.

  Delete a possible user.js file and files numbered prefs-# .js and rename (or delete) the file prefs.js to reset all the prefs by default, including the prefs set via user.js and pref which is no longer supported in the current version of Firefox.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

  Try this > about: config check the settings for these prefs and reset by clicking twice if one is true (it is to stop the automatic updates)

  App.Update.auto - false
  App.Update.Enabled - false
  App.Update.Silent - false

  You said:

    First off, your "password" field (in the registration form) will not work with the password *****; which is legal by your definition.
  

  Can you elaborate more on what you're talking about? Your existing password does not work on this site (support.mozilla.org) or is it something else?

• Silverlight plugin crashes when Netflix Progess bar to advance or re-read the part of the film

  Netflix okay and amd starts successfully runs movies using Silverlight 5.1.20913.0 and the current version of Firefox (26?)
  However if I try to move forward or backward, using the slider of Netflix, silvery light crashes with the following message
  «A Script on this page may be busy, or it may have stopped responding etc.»
  "Script: http://movies.netflix.com/WiPlayer?movieid=70248289 & trkid = 13462100 & tctx=-99%2C-99%2C87ddc936-30f9-44a2-952b-92aa6b28a381-660455:0"
  CPU at 100% load.
  Netflix works flawlessly with IE 8 and Silverlight. BBC Iplayer etc pass OK OK movies
  I'm running on windows XP service pack 3 on a HP a1429.uk PC with AMD Athlon 64 processor.
  I installed the patch 'AGP program may hang' in the registory for "LargePageMinimum.
  I have a Nvidia Geforce 8400GS video adapter, running a composite video output to a TV in Dualview mode.
  Default appeared after the latest Nvidia driver update through microsoft
  I tried all the tips on Firefov execution in safe mode, etc.
  Looking for feedback

  CARE

  Disabling Plugin-Container is not a recommended solution
  

  There is a danger that Firefox itself will become crashy if you disable the plugin container.

  even more importantly Adobe is not testing the new versions of Flash with the in-process configuration, which means that we're seeing crashes which are specific to in-process.  {bug 769721]
  

  Unfortunately I know the problems of security, disable plugin - container.exe. I don't know that it is a problematic area in Firefox to manage plugins such as Silverlight and Flash related questions. Mozilla has known about flash player crashes for years for example and o guess they cannot not possible design that it is THEIR browser plugin container causing the problem and always point the finger to the flash. I'm sorry that I don't have the other answer for you.

  As long as the original article, I've referenced, you can use my regedit to implement as well and does not require a re-boot machine unless you have a blocked running process that you can not kill.

  I'm glad that I was able to get it resolved rather painless for you

  Best regards

• Silverlight wins crashing, have latest Firefox and installed Silverlight.

  Silverlight from Windows crashes when I try to display 'live' TV channels. I have latest Firefox installed and have also uninstalled and reinstalled the latest version of Silverlight. This process worked the last time I tried a couple of weeks. Several reports of incidents have been recorded. David.

  We are glad to hear that your Firefox problem has been resolved.
  
  Don't forget to mark your question above as the solution to help other users find in need of solutions faster and easier.

  Please use the support forum for Mozilla.

• Why wil lfirefox does not allow netflix work on the latest version of silverlight

  Looks like fire fox wants older version 5. ? 6 new vs. Silverlight
  Netflix works if I look on msn
  recent problem - last 4 days
  Firefox /netflix.com/watch instantly / get a window asking me to silverlite up date of the last version already installed / work on msn, but not google

  Could clarify you something on your question: you have posted using a Windows machine, but your question is in the Firefox OS category for new mobile phones based on the Firefox OS. I think that your question is probably on the Firefox desktop.

  6 Silverlight works on other sites, just not Netflix, or it doesn't work in Firefox at all?