SimplePass worked for a day. second day, it didn't deliver any password

I bought a laptop HP Pavilion with Windows 8.1 and two days later downloaded Simplepass.  It worked perfectly yesterday(installation day), but it now appears that the information has disappeared.  I tried to access directly from Simplepass, but still nothing.  Any help appreciated.

Hi Jlethert,

Thank you for visiting the Forums HP's Support and welcome. I will do my best to help you. I read your thread on your laptop and have with Simplepass problems of Windows 8. I would like to make a perform a reset. When you perform a hard reset note remove all USB devices and remove cards memory card reader location. Disconnect all non-essential devices. Here is a link to troubleshoot software.

Hope this helps you.

Thank you.

Tags: Notebooks

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