Since the recent update blackBerry Smartphones keyboard problem

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• BlackBerry Smartphone keyboard problems

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  Welcome to the forums, archaic1too!

  Unplug the unit from the PC and remove the battery for a few minutes.  Replace the battery and see if the device starts up.

• Blocking of blackBerry Smartphones keyboard problem

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  Hi Ari,

  This could be a temporary problem, please run live on your Norton Internet Security Update, until you get the message "No updates available", and then restart the computer. If the problem persists, run Norton Reinstall tool by www.norton.com/nrnr to reinstall Norton Internet Security and let us know if this helps.

  Thank you

  Charlie

  Norton support