Since the update last night (05/02/2013) we are unable to access the internet.

Similar Questions

• Updated FireFox, restarted and now it will not open the browser, even if the icon does not appear in my taskbar. Was fine until the update last night. Win8.1 running

  When I move the mouse over the icon in the taskbar that appears after that I have I dbl-clicked on the icon on the desktop, you can see a miniature version of the browser open as usual, unfortunately, the browser will not open upward on the desktop. I've deleted and reinstalled several times. It has worked very well until I did the update last night.

  Machine features:
  8.1 to win
  16 GB of RAM
  3 video concerts
  Processor AMD FX-6200 6 3.80 Ghz
  64 bit

  Sometimes, a window is "off the screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

  A possible cause for this is that the file that stores the positions and sizes of window is corrupt.

  #1 method: If you can get a zoomed window:

  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  #2 method: If you can not get a Firefox window for all:

  Close Firefox by right clicking the icon in the taskbar > close all windows.

  Using the Run dialog box (windows key + R) or the search for the start bar menu (or perhaps 8.x for Windows search of charms bar bar?) type or paste the following and press ENTER to drill down to the profiles folder:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

  Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

• Music plays not after IDT set to update last night (HP automated update) how I can push the patch?

  I was warned of an HP update last night.  After the update is complete, Itunes/MS media player/You-Tube...applications are unable to play.  Check installed programs and the only update listed was one of IDT drivers.  How can I go back to the previous version?

  Hello

  My suggestion: use Windows Restore to restore the machine or please follow the instructions below to check and fix:

  http://support.HP.com/us-en/document/c01912228

  Good luck.

• That's happened.  I allowed my PSCC update last night.  I opened the program this morning to make a few changes and my work space is gone.  My preferences are gone.  Instead to start my work, I need to spend time reorganizing.  A PAIN!

  That's happened.  I allowed my PSCC update last night.  I opened the program this morning to make a few changes and my work space is gone.  My preferences are gone.  Instead to start my work, I need to spend time reorganizing.  A PAIN!

  It's always a good idea to save and provide for system backups. All you have to do is pick up your Photoshop preferences. Don't copy a folder no big deal.

• automatic updates last night and everything is gone. My documents, my pictures, my favorites

  automatic updates last night and everything is gone. My documents, my pictures, Favorites, even my wallpaper

  Hi Christy,

  You have correctly installed the updates?

  I suggest you follow the link below and check if it helps.

  Method 1: Try to do a system restore and check if it helps.

  System restore

  Method 2: Try to install the updates one by one and check if it helps.

  To install updates manually, follow the steps below.

  1. go to http://windows.microsoft.com/en-US/windows/downloads

  2 search for the missing updates using KB number for the update.

  3. download and install it.

  I hope this helps.

• Please help! After a windows update last night, I put my laptop on and it won't let me type anything in browsers or anything else.instead a question mark appears when you type!

  need help please, after a windows update last night, I put my laptop this morning and it won't let me type anything to, type all.cant in my browser, research or of anything.when I try to type a? will appear instead and if I press any key again and a new tab opens again and again, if you continue to press any keys.i tried the system restore and it does not work.when I tried troubleshooting my devices on my laptop there is an error code 43. I uninstalled the usb controller option he gave and restarted the computer. I can see is no longer this error.i hope he relocated the itself.anti virus is very good if can anyone help?

  laptop = hp pavillion (BEATS AUDIO)
  OP = WINDOWS 7

  Hi Dan MJ.

  Yes, you can go ahead and try the steps in my previous post and check if this solves the problem.

  If these steps is not enough you can follow these methods and check if it works:

  Method 1: I you recommend to turn off the computer, unplug the power, restart the computer and reconnect the USB device. See if the device is detected.

  Method 2: You can run the hardware and devices Troubleshooter and see if this fits the Bill.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also see the following article for more information about the error Code 43:

  Code 43: Windows has stopped this device because it has reported problems

  http://TechNet.Microsoft.com/en-us/library/cc725873%28WS.10%29.aspx

  Let us know if that helps.

• We have a Nextbook but are unable to access the Internet at home

  We have a Nextbook but are unable to access the Internet at home, even if we have a laptop and PC. How to solve this problem? Thank you.

  Hi Vernon,

  1. you are trying to connect the Nextbook to wireless (Wi - fi) network in your home?

  It is a tablet based on Google's Android. As it comes to one product other than Microsoft, I suggest that get you in touch with the manufacturer about this issue. You can contact them at the following link:

  http://www.nextbookusa.com/techsupport.php

  Hope this information is useful.

• Updated Windows rebooted my computer and installed the updates last night and now my login password is different and I can not connect. Help?

  I put my computer to sleep last night and when I woke up this morning it has restarted and was sitting on the login screen.  This occurs when windows update itself - and I absolutely hate it by the way.

  When I entered my password, it says that it was incorrect.  I had the same password for a long time, so the only thing I can think is that the update of windows somehow changed my password.  I have Vista Ultimate 64 b.

  I did not create a password recovery disk - how can I get my account to change my password?

  Hello

  It is available on you microsoft information help on problems with passwords

  http://support.Microsoft.com/kb/940765

  If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

  You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

  • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
  • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
  • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
  • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

  ________________________________________________________

  except that we cannot help you

  read this microsoft's policy NOT to provide assistance to crack passwords when they are lost or forgotten:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

• After that windows update last night made him hit the space bar cursor go to start

  We have automatic updates on. Last night, 4 updates have been applied. This morning, the only way I can type anything is to use notepad and copy and paste into a window. Hit the space bar makes the cursor to the beginning of the sentence. I googled this and can't find answers. Can anyone help?

  Thank you

  Laura

  Thank you for that. I ended up disabling some add-ons and then it worked fine.

• Vista update last night, now I can not even do Windows or restore from safe mode.

  I have a Vista 64 bit machine.

  Last night my computer needed to install updates before shutting down, so I left it (as usual). This morning, when I turn my computer on it is stuck in a cycle of perpetual start-up. It restarts, concludes windows, gets a blue screen of death, reboots, etc etc. I disabled automatic reboot, so I could find the error message. It is a stop error message: 0x0000007E. I tried the analysis, through the prompt, the EFA one. It found errors but it unable to fix/replace.
  I can run my machine in safe mode. But I am unable to run a system restore. Using the option on the start menu, it gives an error message. If I use the suggested path since I was able to get the system restore to start via the command prompt. I tried several dates for a restoration of the system (the only thing that has happened to my machine in weeks is the installation of the update of mystery last night and windows update). The system restore is unable to complete. It comes up with the following error message: 0 x 80070057.
  I ran AVG and Malwarebytes. According to the two, which are updated, I do not suffer from any virus, spyware or anything. Now the only option that works in safe mode. Everything that involves repairs or last config of success (from the option menu F8 when reboot) just does enter the loop.
  Whenever I do windows an option, ask questions about the parameters name, workgroup and starting up my computer. I don't know if this affects what it is.
  Thanks to all those who might have a tip or two to throw my way. I'm about to pull out my hair.

  Hello

  If you have connected an external equipment to the computer, and then try to disconnect all external devices and then tries to start and check if it helps.

  It will be useful.

• Updates last night - now Office 2007 missing?

  OK when I disconnected last night - he said I had 13 updates - so it installed updates and now I can not in Word, Excel PPoint
  I get an error saying "action is valid only for installed products.

  was working fine before the update and now nothing

  Help

  http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

  Groups discussion board link above.

  http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.officeupdate&lang=en&CR=us

  Group discussion updated Office.

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the bad.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  See you soon.

  Mick Murphy - Microsoft partner

• Windows 7 Aero Desktop stopped working after installing IE9 & windows update last night (and reboot)

  I installed IE 9 beta on Windows 7, then installed windows 2 critical updates that night and restarted my PC.  Aero works does not in the morning.  Here are the errors in the event log:

  Level Date and time Source event task category ID
  Information on 2010-11-07 10:51:21 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-07 10:47:27 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)
  Information on 2010-11-07 08:35:57 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-07 08:35:56 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0xc00002fe)
  Information on 2010-11-07 07:59:54 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-06 18:43:23 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)
  Information 11-06-2010 15:36:27 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information 11-06-2010 15:32:32 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)
  Information 11-06-2010 15:27:04 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 22:26:49 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 22:26:49 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0xc00002fe)
  Information on 2010-11-03 07:46:14 use Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in
  Information on 2010-11-03 06:55:39 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)
  Information on 2010-11-03 06:51:52 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 06:51:52 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0xc00002fe)
  Information on 2010-11-03 06:50:30 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 06:50:30 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0xc00002fe)
  Information on 2010-11-03 06:45:15 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 06:42:49 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)
  Information on 2010-11-03 06:22:59 Desktop Window Manager 9007 None the Desktop Window Manager could not start because WDDM is not in use
  Information on 2010-11-03 03:05:55 Desktop Window Manager 9009 None The Desktop Window Manager ended with the code (0 x 40010004)

  For some reason, I have no longer than 11/6 recovery point so I can't roll back.   This utility only difficulty and just sayd that the Desktop Manager is disabled.   I was digging on the net for days, but no luck.  Ideas?  Thank you!

  What video card you are using? You have installed the latest drivers? "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• After addition of updates last night, my computer doesn't "know" Google.

  I can access sites that I have bookmarked, but if I try to Google, anything I get the error page. This happened after several updates were installed yesterday.

  Hi Liz,

  Thanks for asking this question to Microsoft Community.

  If I understand correctly, you are not able to open Google. I'll certainly help you; However, I will need to ask you a few questions before proceeding.

  Do you get any error messages? Do you have any security program installed on the computer?

  Here is a link with some great not to help solve problems when we are not able to access some Web sites.

  You can also go through the steps from the link provided and check.

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

• Tools to keep the reset after update last night

  Hello

  I like a lot of other updates Photoshop CC 2015.1 and it seems is come with bugs. The nuances are too big even on smaller setting. Not sure why they felt the need to mess with that. In addition and it's a small complaint, but some of the tools that I have used in previous secession would reset. For example the Lasso tool will return to the regular lasso when I mainly use polygonal lasso. It resets to zero after that I changed the polygonal tool when opening Photoshop. I have not the slightest idea of why she done that now. If there are a few new setting, that I don't know it please advise.

  We are able to reproduce this problem on our end.

  the workaround is to disable the new start through preferences screen > General

  Reference link: http://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2015-dec-2nd-tools-rese t

• Updated Firefox to update last night and now when I click on an external link, I get a message saying: "there was a problem sending the command to the program".

  I tried to open a link to an email account POP3 out of an e-mail program so that other site links sent to me through an e-mail program. I get the same message every time.

  Also the links sent me in Thunderbird does not open in a browser window.

  Clear the Cache and Cookies

  • https://support.Mozilla.com/en-us/KB/template:clearCookiesCache

  Clear the Cache of the network

  • https://support.Mozilla.com/en-us/KB/how%20To%20clear%20The%20Cache#w_clear-the-cache

  Check and tell if its working.