Skype crashes when I start a call or join a call

After checking, I discovered that KernelBase.dll causes Skype to crash.

Name of the failing application: Skype.exe, version: 7.10.85.101, time stamp: 0x55e9908a
Name of the failed module: KERNELBASE.dll, version: 6.1.7601.18933, time stamp: 0x55a69ec4
Exception code: 0xe0fafac1
Offset: 0x0000c42d
ID of the process failed: 0x18cc
Start time of application vulnerabilities: 0x01d0f26c0d125e26
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Path of the failing module: C:\Windows\syswow64\KERNELBASE.dll
Report ID: 5d680231-5e5f-11e5-9ae9-d850e64ee3e1

Try to uninstall the currently installed version of Skype 7.10 and install the 7.8.0.102 previous version:

http://download.Skype.com/MSI/SkypeSetup_7.8.0.102.msi

Tags: Skype

Similar Questions

  • 7.26 Skype crashes when making and receiving calls

    Skype crashes whenever I start a call. I tried the solutions of the other posts. Uninstalled and reinstalled the latest version of Skype. Updated my graphic drivers. But the problem persists.

    Someone help me

    The problem was with .net 3.5 unchecking and re-check the box in the dialog program and features fixed everything. Thank you for your help.

    Someone help me

  • 7.10 Skype crashes when he takes a call to any contact

    OK my Skype crashes on call for any contact.

    I tried to uninstall/reinstall but still accidents

    Event log manager error:

    Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
    Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
    Exception code: 0xe0fafac1
    Offset: 0x000b3e28
    ID of the process failed: 0x10c4
    Start time of application vulnerabilities: 0x01d0f4b254c8cdee
    The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    Report ID: 15c2f2af-e143-464d-9041-59c2e74069b6
    Faulting full name of the package:
    ID of the failed package-parent application:

    Uninstall the virtual video capture device of XSplitBroadcaster

    Video Capture sources:

    XSplitBroadcaster 0 x 00200000, 0, 1,

    You can uninstall this device using this tool to VCamFix:

    http://community.Skype.com/T5/Windows-desktop-client/Skype-crashes-when-calling-or-receiving-calls/m...

  • Skype crashing when Webcam using the call/7.5

    Yesterday, I upgraded to Skype 7.5.64.102. Since Skype crashes whenever I turn on the webcam (Microsoft LifeCan VX-1000). This only affects the actual camera, microphone included in cam works well, as does the camera when you use other applications.

    Your Microsoft LifeCam VX-1000 webcam drivers seem to not be properly installed. The version number of the LcProxy.ax filter is missing.

    Video Capture sources:

    Microsoft LifeCam VX-1000, 0 x 00200000, 0, 1, LcProxy.ax,.

    Try to reinstall the drivers:

    https://www.Microsoft.com/hardware/en-GB/d/LifeCam-VX-1000

    See this case, similar but with VX-5000 webcam:

    http://community.Skype.com/T5/Windows-desktop-client/7-4-quot-Skype-stopped-working-quot-when-initia...

  • My Skype crash when I start

    It worked well last 2 weeks, now, when I start it it gives me this error! Little help? Please, I beg you!

    In any case I solved this problem. Thank you very much! I changed the FAT32 to NTFS format!

  • Skype crashes when I start

    so when I open Skype it stops responding after a few seconds, and it gives me a message saying to close the program. I use Skype for a long time and I love it, but it's really annoying.

    martrios wrote:

    so when I open Skype it stops responding after a few seconds, and it gives me a message saying to close the program. I use Skype for a long time and I love it, but it's really annoying.

    try to do it it will work http://community.skype.com/t5/Windows-desktop-client/Skype-7-17-crash-on-startup/m-p/4242576#M394773 go to the start menu. Access settings. Click the update tab & security in Windows Update, click Advanced options. Come on in view the update history. Click on uninstall updates. And uninstall a security update for Internet Explorer for the Flash Player for the Windows Version 10 1511 for x 64 systems or KB3132372.

  • Skype crashes when you use everything related to webcam

    I just bought a LOGITECH HD WEBCAM C920

    When I'm working on Skype, Skype "crash"

    Skype crashes when: try to change the picture, trying to change the demo, trying to turn on webcam in Skype call.

    The webcam works on ANYTHING els.

    Also Skype webcam standart is: IP Webcam JPEG, MJPEG

    I think it's something but IDK how to remove...

    Make use of this tool VCamFix to remove the Webcam IP and any other virtual video Capture device.

    https://community.Skype.com/T5/Windows-desktop-client/Skype-freezes-when-calling-or-when-viewing-vid...

  • Skype crashes when I go fullscreen

    Title sums it up, my Skype crashes when I go full screen. I got this laptop new 3 days, and it's windows 8.1.

    I tried to download and install older versions Skype, but it still crashes despite everything.

    It happens whenever I get a call and then go full screen, if I'm not in a Skype call and go full screen it will not crash.

    I googled all over, but nobody has a solution.

    I hope you guys can help me, thanks!

    Try switching your NVIDIA graphic display.

    http://support.Lenovo.com/us/en/documents/ht078706

  • Skype crashes when opening of cat

    Okay, so. I updated my computer, and when I turned on Skype; I continued to get crash reports on it for example "Skype has stopped working, click here to close. Skype crashes when I opened discussions to send/reply to all the messages that I did.

    So far, I have:

    -Update of Skype

    -Uninstalled Skype

    I use a Toshiba Satillite running Windows 8.

    I checked the error reports and this is what he came;

    Name of the failing application: Skype.exe, version: 6.16.0.105, time stamp: 0x536b4342
    The failed module name: ntdll.dll, version: 6.2.9200.16912, time stamp: 0x53645e25
    Exception code: 0xc0000005
    Offset: 0x000593d4
    ID of the process failed: 0 x 1278
    Start time of application vulnerabilities: 0x01cfb799673b286a
    The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    The failed module path: C:\windows\SYSTEM32\ntdll.dll
    Report ID: bec6a6cb-238c-11e4-befc-7054d27a6c89
    Faulting full name of the package:
    ID of the failed package-parent application:

    Also, please update your Windows 8 8.1, you can do so by opening the app Store and selecting "Update to Windows 8.1 free".

  • 7.13 Skype crashes when I open it!

    Please, help me. My Skype crashes when I open it. It falls a GUI where it says, that my Skype has stopped working. I tried to reinstall my Skype, restart the computer, even reinstalling my drivers, still does not properly. And it's true, I tried to update Skype latest version and by the way, my Skype updates automatically

    Open this folder, delete the Flash.ocx file and then try to download the latest version of Flash Player from the Adobe site.

    C:\Windows\SysWow64\Macromed\Flash\

  • My computer crashes when I start a game.

    Until recently, my computer was crashing when I start a game. I have checked my replaced CPU thermal compound, watched my CPU temp, but I still cannot understand why my PC crashes without warning. So as is the entire process of my PC crashing. So I run my game (for example Dota 2) I join a game, and then all of a sudden my PC just stop. No warning just black screen. My PC specs:

    CPU: Intel Core i7 940 2.93 Ghz. CPU of Ram: 12GB. System type: 64-Bit. GPU: AMD Radeon HD series 7900. PSU: 600 watts

    Help, please.

    that means that your diet is not able to provide sufficient power and matrices of system.

  • Skype crashes when calling

    Hello!
    I have a problem, when using Skype and call Skype crashing or Yuri.

    I surfed on this forum and don't try anything I can, no chance.

    So I reinstalled Skype

    Remove database db Skype... something.

    Updated all my drivers, graphics card, motherboard and so on.

    I did a DxDiag file and also looked in the event viewer.

    I have Windows 7 as operating system.

    Can someone help me? Nothing, that I read in this forum workes for me. Maybe try a different viersion? Someone knows a good version?

    Thank you.

    Application error:

    Log name: Application
    Source: Application error
    Date: 2015-05-03 20:14:54
    Event ID: 1000
    Task category: (100)
    Level: error
    Keywords: Classic
    User: n/a
    Computer: Harlen-PC
    Description:
    Name of the failing application: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
    The failed module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
    Exception code: 0xc0000005
    Offset: 0x00090aec
    ID of the process failing: 0x7c0
    Start time of application vulnerabilities: 0x01d085cd061c4386
    The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    The failed module path: C:\Windows\SysWOW64\ntdll.dll
    Report ID: 4b9da799-f1c0-11e4-9d94-7824af8cddac
    The event XML:
    http://schemas.Microsoft.com/win/2004/08/events/event">


    1000
    2
    100
    0 x 80000000000000

    14898
    Application
    Harlen-PC



    Skype.exe
    7.4.80.102
    55311f54
    ntdll.dll
    6.1.7601.18798
    5507b3e0
    c0000005
    00090aec
    7 c 0
    01d085cd061c4386
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Windows\SysWOW64\ntdll.dll
    4b9da799-f1c0-11e4-9d94-7824af8cddac

    Application Hang:

    Log name: Application
    Source: Application Hang
    Date: 2015-05-03 20:38:07
    Event ID: 1002
    Task category: (101)
    Level: error
    Keywords: Classic
    User: n/a
    Computer: Harlen-PC
    Description:
    The Skype.exe version 7.4.80.102 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
    Process ID: 1724
    Start time: 01d085d03af57f35
    Time of cancellation: 7
    Application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report ID: 87ea31f0-f1c3-11e4-9d94-7824af8cddac

    The event XML:
    http://schemas.Microsoft.com/win/2004/08/events/event">


    1002
    2
    101
    0 x 80000000000000

    14910
    Application
    Harlen-PC



    Skype.exe
    7.4.80.102
    1724
    01d085d03af57f35
    7
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    87ea31f0-f1c3-11e4-9d94-7824af8cddac
    430072006F00730073002D0074006800720065006100640000000000

    / Mattias

    Hi, thanks for the quick response and I am sorry I haven't checked back.

    I have the latest IE, nothing in windows update.

    I got everything working properly, he had something to do with the ads. I followed the instructions on this page:

    http://www.CNET.com/how-to/how-to-disable-ads-in-Skype/

    Thanks for the answer

    / Hallon83

  • 7.10 Skype crashes when called or calling on Windows 10

    After the recent update, Skype has started planting when calling or called.

    Here is the error message record:

    Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
    Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
    Exception code: 0xe0fafac1
    Offset: 0x000b3e28
    ID of the process failed: 0x32b0
    Start time of application vulnerabilities: 0x01d0ef1d1febf028
    The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    Report ID: b4ff52ed-8537-403a-a595-49c9c1a74ab3
    Faulting full name of the package:

    The text DxDiag file is attached.

    I see I'm not the one with this issue, but I wasn't able to find a reason for Skype crashing in my case.

    Updated to version 7.11.0.102 solved the problem.

  • Skype crashes when the sponsor or to join a call

    I use the latest version of Skype. I can still talk to people by however when I join a call or answer a call my Skype crashes of Instant Messaging. I have the latest updates of windows and using the latest version of Skype.

    I am running windows 7.

    Thank you.

    You probably Evaer Skype recorder installed. This application puts a bad version of the module d3d9.dll in the Skype application folder.

    Uninstall Evaer. If it still won't solve the problem, remove the defective d3d9.dll file in this folder:

    C:\Program Files (x 86) \Skype\Phone\d3d9.dll

  • Skype crashes when I try to make a call (phone or Skype)

    Windows 7

    Skype 6.20.0.104 (took place with other recent versions)

    Skype crashes during an initial connection attempt. For Skype calls, it usually happens before the start of the video.

    -System

    Uninstall the ASUS Virtual Camera app. This application of virtual video capture is not compatible with Skype.

Maybe you are looking for