Skype logo at the bottom of the computer has a black square logo on top and does not open when I cli

Skype logo has a black square on the top to the bottom of my laptop and when I click on it it won't do anything, I can't acess it.

Make sure that you use the latest version of Skype: http://www.skype.com/go/getskype-full

Also, be sure to update your operating system and drivers.

If the problem persists: OS are you on (Windows key + r > winver), and the version of Skype should be that of the link above, also make sure that Internet Explorer is the latest version for your OS (alt + x > Internet explore when in IE).

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