Slow flashing red in 3500 Series Microsoft wireless mouse

Original title: my mouse is weird

I have a small (3500 version) Microsoft wireless mouse and I just put a new battery in there and all I get is a red light flashing slow... the battery is good... I tested it... any help would be greatly appreciated.  It's probably something really stupid that I'm missing, but I hate that touchpad and I take courses online and rely heavily on the mouse to avoid mistakes... Help!

Hi Jane,

There are many reasons why we have a flashing red light on a Microsoft wireless mouse. The mouse software may need an update, you're battery may need to be replaced or recharged, you're wireless device can be connected to a port is non-functional, something can interfere with the wireless mouse.

Here are some tips you can follow and see if that helps.

1. download and install the latest drivers for mouse depending on the type of computer http://www.microsoft.com/hardware/en-us/p/wireless-mobile-mouse-3500#support system

2 a wireless device may interfere with each other. Look at the bottom of your mouse to see if it has a button to synchronize with the receiver. If Yes, press this button. In so doing resync the mouse using a different channel. Turn the receiver upside down or on its side to see if you are able to get a better connection. Remove the other wireless devices, such as a wireless or a cell phone and make sure that the mouse is located at a distance of at least eight inches of a wireless keyboard. Make sure that the mouse is not on a very close to metal objects or metal surface.

3 try using a mouse instead of using it on a glassy or metallic surface.

4. ensure that the batteries are inserted correctly. Open battery compartment. Check and remove anything that might obstruct the battery connection. Search corrosion as well and remove, if possible.

I hope this helps.

Tags: Windows

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