Slow logon due to errors with PNShell

Hello

I'm in the process of slow logon caused bij pnshell when I was able to connect a VDI. The versions that I use are:

  • Looking for immediate Provisioning Service x 64 8.0.306.1427
  • Tools of quest for the managed desktop (64-bit)

I have generated a log file, see below. What can be the cause and what is the solution?

October 10, 2014 10:49:55 - 4884:1116 -! === !
October 10, 2014 10:49:55 - 4884:1116 - Log PnShell
October 10, 2014 10:49:55 - 3408:1804 -! === !
October 10, 2014 10:49:55 - 4884:1116 - user: [VDI-CL-TEST002\Administrator]
October 10, 2014 10:49:55 - 3408:1804 - Log PnShell
October 10, 2014 10:49:55 - 4884:1116 - Version of the operating system: [6.2.9200]
October 10, 2014 10:49:55 - 3408:1804 - user: [mydomain\VDI-CL-TEST002$]
October 10, 2014 10:49:55 - 4884:1116 - Machine Name: [VDI - CL - TEST002.mydomain.local]
October 10, 2014 10:49:55 - 3408:1804 - Version of the operating system: [6.2.9200]
October 10, 2014 10:49:55 - 4884:1116 - PnShell Version: [8.0.306.1427]
October 10, 2014 10:49:55 - 3408:1804 - Machine Name: [VDI - CL - TEST002.mydomain.local]
October 10, 2014 Parent 10:49:55 - 4884:1116 - process: [winlogon.exe]
October 10, 2014 10:49:55 - 3408:1804 - PnShell Version: [8.0.306.1427]
October 10, 2014 10:49:55 - 4884:1116 -! === !
October 10, 2014 Parent 10:49:55 - 3408:1804 - process: [pnsenapp.exe]
October 10, 2014 10:49:55-4884:1116 - PNShell.cpp - does not not as a user [SYSTEM]. As a [Director]
October 10, 2014 10:49:55 - 3408:1804 -! === !
October 10, 2014 10:49:55 - 4884:1116 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml
October 10, 2014 10:49:55-3408:1804 - PNShell.cpp - we run as the SYSTEM user.
October 10, 2014 10:49:55 - 4884:1116 - PNShell.cpp - XML file was empty
October 10, 2014 10:49:55 - 3408:1804 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml
October 10, 2014 10:49:55-4884:1116 - PNShell - [PNSHELL_USERINIT_2] events successfully created
10 October 2014 10:49:55-3408:1804 - PNShell - open the [PNSHELL_USERINIT_2] event successfully
October 10, 2014 10:49:55 - 4884:1116 - PNShell - wait event [PNSHELL_USERINIT_2]
October 10, 2014 10:49:55 - event - PNShell - 3408: 1804 [PNSHELL_USERINIT_2] setting
October 10, 2014 10:49:55-4884:1116 - PNShell - [PNSHELL_COMPLETE_2] events successfully created
October 10, 2014 10:49:55 - 3408:4916 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old.
October 10, 2014 10:49:55 - 4884:1116 - PNShell - wait event [PNSHELL_COMPLETE_2]
October 10, 2014 10:49:55-3408:4916 - PNShell.cpp - content reading of the shell configuration file.
October 10, 2014 10:49:55 - 3408:4916 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml
10 October 2014 10:49:55-3408:4916 - PNShell - open the [PNSHELL_COMPLETE_2] event successfully
October 10, 2014 10:49:55 - event - PNShell - 3408: 4916 [PNSHELL_COMPLETE_2] setting
October 10, 2014 10:49:55-3408:4916 - PNShell - [PNSHELL_SESSION_COMPLETE_2] events successfully created
October 10, 2014 10:49:55-4884:1116 - Running USERINIT. EXE.
October 10, 2014 10:49:55 - 3408:4916 - PNShell - wait event [PNSHELL_SESSION_COMPLETE_2]
October 10, 2014 10:49:55 - 4884:1116 - launch [C:\WINDOWS\system32\USERINIT. [EXE] as a current user.
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml' to 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.cleanshorts', error code = (3)
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy ' C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old. ' to ' C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old... cleanshorts ', error code = (3)
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml' to 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netdrive', error code = (3)
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy ' C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old. ' to 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netdrive', error code = (3)
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml' to 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netprint', error code = (3)
October 10, 2014 10:50:11-4668:4180 - assessment command line arguments.
October 10, 2014 10:50:11-4460:4440 - assessment command line arguments.
October 10, 2014 10:50:11 - 4884:1116 - PNShell - ERROR: failed to copy ' C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old. ' to 'C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netprint', error code = (3)
October 10, 2014 10:50:11 - 4668:4180 - PNShell - ParseCommandLineArgs2, args = ["" / netdrive, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netdrive,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netdrive ""]
October 10, 2014 10:50:11 - 4460:4440 - PNShell - ParseCommandLineArgs2, args = [' / cleanshorts, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.cleanshorts,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old cleanshorts "]
October 10, 2014 10:50:11 - 3408:1804 - WM_SETTINGCHANGE
10 October 2014 10:50:11-4884:1116 - PNShell - open the [PNSHELL_SESSION_COMPLETE_2] event successfully
October 10, 2014 10:50:11 - 4668:4180 - PNShell - ParseCommandLineArgs2, argv [0] = [/ netdrive, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netdrive,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netdrive]
October 10, 2014 10:50:11-4464:4728 - assessment command line arguments.
October 10, 2014 10:50:11 - 4460:4440 - PNShell - ParseCommandLineArgs2, argv [0] = [/ cleanshorts, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.cleanshorts,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old cleanshorts]
October 10, 2014 10:50:11 - events - PNShell - 4884: 1116 [PNSHELL_SESSION_COMPLETE_2] setting
October 10, 2014 10:50:11-4668:4180 - PNShell - assessment command-line argument [/ netdrive, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netdrive,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netdrive]
October 10, 2014 10:50:11 - 4464:4728 - PNShell - ParseCommandLineArgs2, args = ["" / netprint, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netprint,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netprint ""]
October 10, 2014 10:50:11-4460:4440 - PNShell - assessment command-line argument [/ cleanshorts, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.cleanshorts,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old cleanshorts]
October 10, 2014 10:50:11 - 3408:4916 - cannot rename the file [C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml] [C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old.]. Error code [3]
October 10, 2014 10:50:11 - 4668:4180 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netdrive
October 10, 2014 10:50:11 - 4464:4728 - PNShell - ParseCommandLineArgs2, argv [0] = [/ netprint, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netprint,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netprint]
10:50:11-4460:4440 - CRegistryPerformer - October 10, 2014 has no query string value: could not open key ' Software\Provision Networks\Manage-IT ' under HKCU: the system kan het opgegeven bestand niet vinden.
October 10, 2014 10:50:11 - 4668:4180 - NetworkDriveOperator.cpp - impossible to locate the configuration file PNShell. Cannot set up network drives.
October 10, 2014 10:50:11-4464:4728 - PNShell - assessment command-line argument [/ netprint, C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netprint,C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netprint]
October 10, 2014 10:50:11-4460:4440 - CShortcutCleaner - setting last run to [Fri Oct 10 10:50:11 2014]
]
October 10, 2014 10:50:11-4464:4728 - NetworkPrinterOperator - cutting existing printer connections.
October 10, 2014 10:50:11-4460:4440 - error opening registry key [Software\Provision network]
October 10, 2014 10:50:11 - 4464:4728 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.old..netprint
October 10, 2014 10:50:11-4460:4440 - CRegistryPerformer - cannot write the string value: could not open key "Software\Provision Networks\Manage-IT ' under HKCU: the system kan het opgegeven bestand niet vinden.
October 10, 2014 10:50:11 - 4464:4728 - NetworkPrinterOperator.cpp - impossible to locate the configuration file PNShell. Cannot configure network printers.
October 10, 2014 10:50:11-4460:4440 - CShortcutCleaner - cleaning of the shortcuts created during the first time connection.
October 10, 2014 10:50:11-4464:4728 - NetworkPrinterOperator - new connections to printer connection.
October 10, 2014 10:50:11-4460:4440 - CRegistryPerformer - cannot delete the value: cannot delete the value PnShell_Shortcuts: the system kan het opgegeven bestand niet vinden.
October 10, 2014 10:50:11 - 4464:4728 - CShellConfigFile - ERROR: not open xml file! The XML file name: C:\ProgramData\Quest Software\vWorkspace\ShellResources.xml.netprint
October 10, 2014 10:50:11-4460:4440 - CShortcutCleaner - [C:\Users\Administrator\AppData\Local\Quest Software\vWorkspace\] directory does not exist. Cannot delete existing shortcuts.
October 10, 2014 10:50:11 - 4464:4728 - NetworkPrinterOperator.cpp - impossible to locate the configuration file PNShell. Cannot configure network printers.

Hi all

We found that if you do not use Metaprofiles in your environment, you can save a fair few seconds off your time of connection by installing is not the part of the user of PNTools in your main image profiles.

We did it here and it made a big difference.

Thank you, Andrew

Tags: Dell Tech

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