Smartphone blackBerry Bold 9900 Email problem

Similar Questions

• Installation of the blackBerry Smartphones Blackberry Bold 9700 Email problem

  Hi BB Guru.

  I am facing a big problem. After updating my OS to OS 6 Bundle 2949 after I can not access my email settings and also cannot restore my BBM contacts. is this a bug in the edition of the operating system or device?

  Just to share after access account BIS via web and then I start receving email (* @airtelbd.blackberry.com) but cannot access other settings/not my e-mail accounts.

  any BB guru can help me? Please, I beg you!

  concerning

  Soilihi

  FastFoward, try this...

  using your BlackBerry browser, go to mobile.blackberry.com

  Scroll down to the Communication

  Select E-mail

  Select what you want to install, and proceed from there.

• Smartphone blackBerry bold 9700 email problem

  Ive had this 9700 particularly since last March. set up my email then and had no problem to receive notifications from my hotmail account

  Saturday 1-7, I was going to add an another email acct, so I deleted my hotmail account to add to the other. wouldn't let me add the 2nd, so I wanted to just put hotmail on the phone.

  problems adding the acct now.

  service with tmobile

  BB 9700

  V5.0.0.714 (Platform 5.1.0.146)

  When I use the email setup application, I can type my e-mail and then I get the message "your camera has a problem connecting to the server.

  When I go to mobile.blackberry.com and try to set up e-mail through this site, I get "ERROR. the site is not accessible in this way. Please use the URl or the link provided by your service provider. »

  I don't have a usb cable to update the phone (a borrowing tomorrow), but I don't know if that will fix this problem. up to 2 days, I have not had any problems with the receipt of emails.

  any suggestions?

  Thank you

  You all just rebooted the device and tried again the configuration of email?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  You can also log into your account to Tmobile on a PC and change/add email accounts there.

  https://my.t-mobile.com/login/default.aspx

• BlackBerry Smartphones Blackberry Bold 9900 email configuration issues

  When I access the configuration application and e-mail accounts and select I get instructions to "activate your business account and enter the details provided by your system administrator." Looking at the information on the internet it seems I should get another option: "Internet mail account", but that option appears. I recently bought this phone and I have never set up a company account. Now I can't access my email via my phone. Any ideas?

  Before you get too deep into what, please call your operator and confirm that you have the blackberry internet service added to your account.  Without this service, you will not be able to email personal to be installed on this phone.  Don't know what else to say on they mention, but you must have BIS added to your account in order to setup email.  Even when a wifi connection.

• Download blackBerry Smartphones Blackberry Bold 9900 problems

  I have a Blackberry Bold 9900, & I'm unable to download files from the internet. My BIS is enabled. If I download a file, it downloads very slowly & always get an error message. Whenever I have download. Is there a problem with my phone, or is the problem with my service provider.

  1. Open your browser > Options > scroll down to clear the cache and history.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Now after restarting, try download again.

• BlackBerry Smartphones Blackberry Bold 9900 froze

  Hello

  My Blackberry Bold 9900 froze today during use. He has done in the past, but I managed to capture more details about what happen this time until it froze. Can you please tell me why it froze and how can I prevent? I'm already doing a reset (alt + shift + delete) every morning when I wake up today at about 6:00 CST.

  Listen to music on bluetooth
  Received a call and it took
  A hung up and went back to the music
  Started to write an e-mail while in a place where the phone was an SOS signal indicator
  Sent the email in SOS
  The music still plays
  I hit either the button mute or track of equipment before and the music stops, the screen froze and have remained frozen since 09:42 at 09:46, which is when I did a restart by using the key combination of alt + shift led +.

  Here's my device information and logs.

  Journal:

  https://www.sugarsync.com/PF/D7620386_2923836_737831

  Info on the device:

  https://www.sugarsync.com/PF/D7620386_2923836_737836

  It took me about an hour to collect all this information, so I hope that someone at Blackberry can at least watch and provide me with a reason why it froze.

  Thank you in advance!

  Karim

  Its been a month I lived the problems with my BB "BOLD". The problems that I had seem related to bluetooth devices I use.

  I stopped using my device bluetooth BackBeat 903 + for about a month and I have almost never experienced problems with my phone more. My phone to freeze about 2 to 3 times a day and after stopping the use of the BackBeat 903 + I feel only device hangs once a week (whenever I have start to abuse the device and have a lot of things running)

  Yesterday I started using the BackBeat 903 + again and freezing devices returned several times a day. I'll assume, for, now that the BackBeat 903 + is not entirely compatible with the Blackberry Bold 9900.

• BlackBerry smartphone Blackberry Bold 9900 guard restart every 2 minutes

  Hello

  Here's my problem: today, after unplugging my blackberry to the computer, it has begun to close every minute (I mean, when it restarts, a minute or two after it restarts) and he did for hours!

  The problem is that I can't even try to update the operating system or restore the original configuration that I don't have enough time before his stop!

  I tried to use it without the SIM card, has not changed anything.

  My biggest concern is that I can't do anything because I can't keep it on more than a few minutes!

  Someone has already experienced the same problem? Is there a way to fix this that refer to society (hoping that the warranty has not expired...)?

  Info on the device

  Your operator: SFR (French)

  Model information and the version of the OS: Blackberry Bold 9900

  7,1,0 bundle 2061 (v 7,1,0,714 platform 5,1,0,532)

  Apps and free space

  Nothing to do with the battery, he pulled out several times has not changed anything.

  Not many applications except the classic ones (facebook, etc...) and you have not installed a new for several months.

  Unable to get much information because it maintains close and restart...

  The only thing I was doing before the problem occurred he was charging on the computer (not even synchronize). I unplugged it as I always do and it started to go crazy.

  What is worth a thousand words

  Sorry no picture and I don't think that a photo would be helpful...

  Thank you very much in advance for your help.

  SIM of the France.

  Sometimes things just go wobbly... Very dear, I hope that you already have a good backup of all, for what you describe, you are unlikely to be able to take one that you continue to try to recover from this situation. If your BB is very new, so you may want to just take to formal support and do not try to recover it now... After all, it might actually be a hardware problem (there is no way, at an internet distance really diagnose... perhaps we can 'deduct' material being likely, but we can't diagnose 100%).

  If you want to proceed, then please follow these steps (PC, not MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package you want for your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now these KBs (try them in order, please)... but whenever they speak using a 'site update', please use the Desktop software installed above instead:

  1. KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  2. KB27956 How to recover a BlackBerry smartphone from any State
  3. http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck!

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Disable touch blackBerry Smartphones BlackBerry Bold 9900

  Anyone know how to disable the touch screen on BlackBerry Bold 9900 feature, thanks!

  Hello shaohua

  Welcome to the Forums of the BlackBerry Support

  Sorry, you cannot disable the touchscreen you Bold 9900. Why do you want to turn it off, you encounter any problem with it!

• BlackBerry Smartphones Blackberry Bold 9900, unable to scroll down

  I had this problem for several weeks now, I tried to look at the forums but I was unable to find a decent solution for the issue.

  I can't scroll downwards or upwards using the trackpad. I did a diagnostic self test and the trackpad seems to work very well. I can see the icons highlight that I move the trackpad on the left, right, up and down, but as I move the cursor to the bottom, the screen doesn't seem to follow. I tried to do a battery pull, increasing the sensitivity of my trackpad, factory reset but none of these work. If I try to manually move the menu down using the touchscreen, it works but is extremely laggy. I don't have a lot of apps on here apart from the standard applications that is pre-installed, and I downloaded Facebook, twitter, and natwest.

  Any suggestions?

  Phone: Blackberry Bold 9900

  Software version: 7.1.0 Bundle: 2061

  After messing around throughout the day yesterday, I managed to make it work.

  Here's what I did in case anyone has the same problem.

  First of all, I did a factory reset, remove all applications and settings. Then I connected the phone to my computer, installed office program and installed the older version of the OS on my phone. It did not always work, so I restarted the phone in safe mode. The problem had not been resolved, so I gave up. After its return to the phone after a few hours the problem seemed to have smooth itself out in safe mode. I kept the phone on the older version so I hope that the same situation from happening again.

• BlackBerry smartphone BlackBerry Bold 9900 - drums

  Nice day

  I have a BlackBerry Bold 9900, for almost two years now. It's a great phone. It seems always elegant and it is never out of reach.

  However, recently it started giving problems. It should be fully charged and when I drive to work, the battery will drain while I'm on my way to work, even not half an hour because I took it off charge. I thought that maybe it's the charger, so I got a new. But now, it is even worse. I can not remove it load or it will turn off and try to start again without success. He tries to repeatedly turn itself, but in the middle of loading on the start screen, it would stop again and repeat the same cycle.

  I really like this phone and he can do much more for me, so I don't want to have in this moment of conviviality.

  Wouldn't be the battery that's at the end of his life? Or is there a problem with the operating system or the software?

  I would appreciate a response and advice.

  Thank you in advance!

  WernandSwart wrote:

  Wouldn't be the battery that's at the end of his life?

  It is probably the case.  A typical Li-ion battery (which is what using BlackBerry devices) will be on 300 to 500 charge during his life cycles.  If you are a typical user and load every day (even just the trim to the top), you can see that it is good for about 1 to 2 years.  I exchange your battery before I do anything else about this.

  See you soon.

• Smartphones blackBerry Bold 9900 of 24 October 2011 - loose Contact to the USB Port

  Hello

  I have a little problem with my Blackberry bold 9900 because that whenever I have it plug handle shipping severla seconds or minutes and then suddenly stops because the micro usb port is loose or worn out, now here is my question, does this fall under the warranty or is - a sort of: these things happen It's your own fault, thing?

  Welcome them
  Rumo12556

  Hello

  Rumo12556 wrote:

  But if it is covered by the warranty / guarantee!

  As a community of users, nobody here can answer your question with any level of authority whatsoever. So, the path of your inquiry is here, in these forums. On the contrary, it is through your service provider warranty - which will be either your place of origin of the purchase, your mobile service provider, or a... authorized service center that varies by region, but when you bought your BB, you would have been provided with documents about the exact terms and methods of use of your warranty. Contractually, that's the only place that can answer your question with authority.

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck!

• Effects of camera of Smartphones blackBerry Bold 9900

  Hello

  Will there be an option in the settings of the Bold 9900 camera to take pictures in black and white?

  I see that the 'scenes' but nothing comparable to the effects.

  Thank you.

  Hello xosman,

  Welcome to the forums.

  The option to take photos in black and white is not available on the BlackBerry Bold 9900.

  Let us know if you have any other questions.

• BlackBerry Smartphones Blackberry Bold 9900 - what are the links for on the battery cover?

  Inside the Blackberry Bold 9900, 2 Gold contacts there.  There are corresponding contacts on the back cover that looks like it may lead to an antenna any.  I pulled the back cover, while the aircraft was on the signal does not fluctuate a bit.  Anyone know what it is for?

  Update: I said that maybe that's close Communications on the ground.  Can we get a moderator to BB to confirm this?

  Hey Scarytrek,

  You are right, that the antenna on the back of the BalckBerry Bold 9900 is for Near Field Communication. Take a look at this link for more information on NFC http://bbry.lv/r6IU9X

• Problems of 2 Smartphones blackBerry Bold 9900

  Hello

  I got the new Bold 9900, and transferred to the device. I have 2 problems with the phone.

  (1) the Notification area. When I receive a new notification, I click on the notification bar way higher and a menu drop-down appears. Here, only my calendar data and recent data call appear. None of my new notidfications (e-mail, text, bb, facebook etc.) are displayed. I have to go to indivdual programs to view the new message. Anyway to fix this?

  (2) when I get a new email and open on the Blackberry, it is automatically read on the PC too. Never happened on my Bold 9000. Anyway to change this option?

  Thanks for all the help. Gracias.

  Read about it: http://www.blackberry.com/btsc/KB05133

  It is expected that if you read the email on your BlackBerry, then it will be marked as read on your Hotmail server.

  If you want disabled, you need to disable wireless reconcile on your BlackBerry.

  KB13509 How to reconcile the emails between the mail server and the BlackBerry smartphone