Smartphones radio Wi - fi blackBerry always off

Can anyone help?

I know this may sound a little silly, but I can't turn on my Wi - fi. Whenever I have try and allow it, she said "Unable to switch on a Wi - fi" and "Wi - fi radio is off", no matter what I do, I can not turn it back on.

It worked, I went on when I first got the phone and connected to a hotel wi-fi network.

Have I accidentally turned off something?

My phone is BTW a Torch 9860

Any ideas would be greatly appreciated

I'm happy to hear that you have a working phone again and it saddens me that they can charge you 15% for labour.  I've never heard of this on a new phone, but such is life, I suppose.

Let us know if we can ever be of assistance to you.

Tags: BlackBerry Smartphones

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