So, I bought a product platform. (windows when I need Mac) How can I do to change this?

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• I bought the last 13 items for download, but I clicked on the link Windows, I own a Mac, how can I change the Mac platform? The Adobe site suggests what it automatically detect that I won a Mac and a change of the platform is so?

  I bought the last 13 items for download, but I clicked on the link Windows by mistake when I bought it, I own a Mac, how can I change the Mac platform? The Adobe site seems to indicate that it automatically detect that I own a Mac and change the platform, what then? I can't find anything (probably to the search in the wrong place) on Returns or cancel my order. Any suggestion would be great, thanks.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Get help with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html

• I bought a product for Windows, but I need a Mac version. What am I supposed to do?

  A few weeks ago I bought the right product on the University shop, I bought adobe design & web premium cs6 student and teacher license (STL) - windows, but I need the mac version, I can trade?

  You can exchange languages/platforms for a product that you own if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I can't find my product key Windows Vista Edition full. How can I activate my copy of Windows?

  where the key: I LOST KEY OF VISTA ULTIMATE 64 bit BUT THE operating system currently running now without a problem, where can find key for purposes of recovery?  I know key is letters ONLY, but which in my computer > properties only has numbers and "OEM" inside the numbers, is also KEY VALID?

  original title: where the key: I LOST KEY OF VISTA ULTIMATE BUT THE operating system now without problem

  Win KeyFinder allows to easily retrieve your product key

• Some time ago I bought ADOBE production Premium Windows CS6. At the time where I actually responsible programs without any problems. Since then I have loaded windows 10 and lost the programs but had already saved the ZIP files.  I tried to load programs

  Some time ago I bought ADOBE production Premium Windows CS6.

  At the time where I actually responsible programs without any problems.

  Since then I have loaded Windows 10 and lost the programs but had already

  Saved files from the ZIP.

  I tried to load the programs today, but I get the following message

  Please insert Adobe Production Premium Disc UM6 - MUL

  Because it was a download, it is not a loading disk.

  Make a new download

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

• I bought a version of windows when I have a mac. Is it possible to change the version?

  I bought a version of windows when I have a mac. Is it possible to change the version?

  You must cancel at the last version of Mac stopped and re-order.

  In this case, you will need to contact Adobe technical support, they will certainly check and assist you accordingly.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  [Click the button still need help and select the Chat option]

• I bought accidenally download windows of the elements first, I use a mac, how can I change it?

  I bought accidenally download windows of the elements first, I use a mac, how can I change it?

  Hello

  Please follow a product for another language or version of trading platform

  Hope that helps!

  Kind regards

  Sheena

• Change from windows to mac, how can I get the programs I bought for windows?

  Change from windows to mac, how can I get the programs I bought for windows?

  HAV photoshop loose 11 for my windows computer but I have now bought a mac. I can do something to get the program, I have to convert it to mac?

  Hello

  Please see a product for another language or version of trading platform

  Hope that helps!

  Kind regards

  Sheena

• looking to purchase a copy of the elements after the trial. However, basket indicates platform: Windows. I need for Mac. Before I commit the activation code will work for the Mac. Impossible to find anywhere on the Web site to buy different versions.

  looking to purchase a copy of the elements after the trial. However, basket indicates platform: Windows. I need for Mac. Before I commit the activation code will work for the Mac. Impossible to find anywhere on the Web site to buy different versions.

  Hi Mljohno,

  If you search for items 14, go into products from Adobe, click on 'Buy' in front of the name of the product and use the drop down menus to specify Mac or Windows full version or upgrade.

  Best,

  Del

• New problem, Lycos Mail is my home page. When I open a new window I usually get the Google search, which is what I want. Now, somehow when I open a new window I Yahoo search. How can I change to Google? Thank you, Randy

  New problem, Lycos Mail is my home page. When I open a new window I usually get the Google search, which is what I want. Now, somehow when I open a new window I Yahoo search. How can I change to Google?
  Thank you
  Randy

  A new window opens by default with the homepage.

  See:

  • https://support.Mozilla.com/kb/how+to+set+the+home+page

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• When I log on, a popup saying "host process for windows services has stopped working" How can I get rid of him?

  When I log on, a popup saying "host process for windows services has stopped working" How can I get rid of him?

  Original title: the process host

  How to perform a clean boot in Windows:
  (solve a problem by performing a clean boot in Windows Vista, Windows 7 or 8)
  http://support.Microsoft.com/kb/929135

  Perform a clean boot to determine if background programs are interfering with your game or other programs
  http://support.Microsoft.com/kb/331796

  One by one add back an application both in the boot list to find the offending software application that causes the message "host process for windows services has stopped working" is displayed...

  J W Stuart: http://www.pagestart.com

• I have the product key for Windows 8.0 Pro. How can I download?

  Original title: Windows 8.0 Pro download

  I have the product key for Windows 8.0 Pro.  How can I download?

  Windows.com/nfrdownload is no longer displayed.

  Help, please

  I didn't think (I could find not, actually) that there is a legitimate link that leads to a download of windows 8

  If you want to download the ISO of 8.1 of Windows which is readily available.

  http://www.askvg.com/official-tool-to-download-Windows-8-1-Setup-ISO-and-create-installation-media/

  The product key for 8.0 also works for 8.1

• Sometimes when I access the net via firefox, a new tab opens and opens on a Web site. How can I block access to this Web site?

  When I access the net with firefox, a new tab opens on a specific page. How can I block access to this site or stop firefox from loading? Here is the site in question:
  http://AdultFriendFinder.com/go/g1110961-PMO
  not once have I ever accessed this site and it doesn't show up in the browser history

  This has happened

  A few times a week

  is since I started using firefox

  Make a check of malware with a few programs to scan for malware.
  You must use all of the programs, because each detect different malware.
  Make sure that you update each program to get the latest version of the database.

  http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  http://www.superantispyware.com/ - SuperAntispyware
  http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
  http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
  http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  ..........
  See also 'Spyware on Windows': http://kb.mozillazine.org/Popups_not_blocked

• I have a valid product key for Vista Home Pemium. How can I get this drive?

  I have an Acer Aspire 5610 and my hard drive died.  I need to reinstall windows, but have no disk.  I have a valid product key for Vista Home Pemium.  How can I get this drive?  Acer sells not more the disc for this model.

  Hello

  Some manufacturers have more available Vista recovery disks.

  As Acer does not have them, you have to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• Hello, I bought 5 Lightroom. It's in German. How can I change it to English?

  Hello, I bought 5 Lightroom. It's in German. How can I change it to English?

  I know that you can request a swap for the CS6 programs, but I don't know if you can do the same thing for Lightroom 5

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  or

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html