Software multi-upload with unique serial number

Hello

I am currently under an older version of Illustrator that I bought. When I go to download the software and it to authenticate with the serial number, it indicates the serial number is in use and I have to disable another system. My old computer, which fell to attack a massive power surge, is not operable. How can I continue to use the software on a new computer if I don't have access to the old computer more?

Thank you.

You should contact the Adobe Support via chat and ask them to reset your activations.  Will release lost installation.

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe

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