solved the problem of the copy. on C310

Seems the blk ink was out, but I never had a low ink warning.   Don't know why it would be printing to the printer, however.  I just printed the printer somethng and it was quite light, so I checked the ink and it was very low.   Got that resolved, but not at all satisfied with the quality of the photos from this printer!   Just print pages of calendar and the quality is terrible compared to the past years on another printer.

Hey Daphne,.

What applications are you printing from? Try to read through this document to see if it helps to solve print quality problems: solving print quality problems

Remember that you are not printing in a 'project' or 'fast' quality. This causes the type of problem you describe. Also don't specify what operating system, could you you let me know?

Thank you
Sean

Tags: HP Printers

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