Someone knows how to get a Walkman NWV-E475 to accept and play protected WMA with DRM audio files?
I bought a new Walkman - NWZ-E475 a few days ago. It's my third Walkman. I use the devices to download audio books from local libraries. Older devices work fine, but the new system said that the WMA audio books cannot be played on this. I can drag and drop them on the device by using Internet Explorer, but they will not play.
He spent about 90 minutes in support of online chat yesterday. People very nice but have not solved the problem.
It's so boring. The Overdrive library software uses slick works as a whistle with the older Walkman (E345 and S545). What is the problem with the news, and what I can do to make it usable?
Thanks in advance for your help.
Hi Donna,.
Welcome to the community of Sony!
Trying to transfer rights WMA files digital management DRM Windows Media Player. The Walkman player only supports these files when they are transferred through the Windows Media Player software. In addition, Walkman player must be recognized as MTP device. Follow the steps on the below technical support article:
http://www.KB.Sony.com/selfservice/documentLink.do?externalId=C1003479
However, we cannot guarantee the compatibility, but audiobooks checked through a Web site of the public library and transferred to the drive using their media must be compatible and play back fine. If they do not return, contact the source for more information on compatibility.
Please indicate the only accepted such solution if you find the information useful.
Thank you for your message.
Tags: Sony Products
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