Sometimes the incoming call icon does not work and the call remains lost. Please how clould I fix this?

My 5s with 9.2.1 update sometimes drop the incoming call, participating in the function of the icon and the call are lost due to inoperative service. Does anyone know how to fix this?

Try a forced reboot of the phone. You won't lose any data when you do this.

To force the reboot your device, press and hold the two buttons of sleep/wake and home for at least ten seconds, until you see the Apple logo.

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