Staff moving from places, change of display names of phone

Hi I will start by saying total beginner to Cisco Unity Connection. With the little training we got where to change user names on the phone screens and reset passwords VM.

In short – about 30 changes to the phones. It comes to new users and current users who change classrooms - change your phones.

I know how enter CUCM admin and change appearance displays and line of phones. The problem I'm running into... put in place has been made where all users have the orginal telephone extension assigned to them.
I remove these users about unity and then perform an import once I made all changes in CUCM?

Extension e.g. 203170 is now attributed to someone else - but that the previous user, Jane Doe must now be assigned extenstion 203253. She has an id of the 203170. Can I just it remove the unit connection-change him CUCM with new figures and associate the new phone and re import it?

Thank you in advance for the answers and assistance!

You must change the user associated with the Yes phone. If you just need to change their extension about the unit you can go to the user and change the Extension field for the new extension, and click Save.

Tags: Cisco Support

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