Staingate MacBook Pro Retina Display - mid-2014

Hello world

Today, I noticed a few scratches on the screen of my MBP mid-2014. I did a search in google and I found several links to the staingate (I didn't know its existence), which is basically the problem I have.

I made a call to apple support in my country (Mexico) and support staff told me that my MBP is not eligible for a free repair. That the staingate affects only the models starting from 2013. Is this true?

I hope someone could answer my question.

Thank you.

Luis

Hola, Luis!

Unfortunately, Apple only will be able to tell you if your machine is "considered as affected" by Staingate. They have never posted to the serial numbers or any other identifying information on how they determine what is affected.

I recommend that escalate you the problem with their technical support.

Tags: Notebooks

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