Start Windows 7, flashing blue screen of microsoft

I'm a causal computer user.  This morning I went down to find my HP TouchSmart 310 PC running Windows 7 just flashing, on several occasions, the blue of Microsoft Windows start screen.  Cursor was the circle of rotation, and we'd never send her beyond this starting point.  I did a hard reboot as ctl + alt + del was not affected.  Same result.  Any suggestions on what may be the cause of my problem and I can try to solve it?

Hello

Thanks for posting your query in Microsoft Community.

I understand that you are getting flashing start bluescreen issues in your Windows 7 system. This scenario has started happening after installing the recent update of KB3097877.

In order to diagnose and resolve the issue, I suggest you try the steps posted by Ravinath P replied on 13 November 2015 in the following thread and check if the steps help you to solve the problem.

Screen flickering and problems log on Windows 7 after installation of updates

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-update/flickering-screen-and-sign-in-problems-on-Windows/df9c8255-587f-4DBF-BB45-6639b29dc4ae?TM=1447375680761

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

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