Stolen computer loaded with Adobe products.

Hi my name is Richard Deighton.  I had CS5, Acrobat Pro and several other Adobe products installed on my laptop of inflated power-house I did all my work on (at school and at home).  Some A-hole was stolen and I lost all my software and the value of a week of programming and writing thesis!  I replaced it with a desktop with a tape backup system and a ultrabook so I will never lose my stuff again for a fool.   In any case, thanks to your download policy, I was able to retrieve my Adobe software and install it on my desktop.  But my version of Acrobat pro ultrabook just told me I have to buy the product, because the serial number is already enabled on both computers.  I wish there was a way you could track down the serial numbers of stolen goods to catch the guy. but I understand that it is impossible.

However, I'm still stuck with a problem of obtaining a legitimate copy of my Adobe products for my ultrabook so I can work at home.  Help, please.

Sincere greetings

Richard Deighton

You can call customer service or go to http://www.adobe.com/products/activation/ and click on the chat button now. You can explain the situation and they can reset your activations.

Tags: Adobe

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