Store TV is not working correctly

Hello
I bought two store 1.5 Tb TV each of them and you want to add a few problems I found in these first days.
One of the devices (let's name it A) has files grouped by files and (B) without groups. B contains about 200 videos avi of my hdd camcorder

A1) shows not all files in the VIDEOS folder. In my case, there are 58 files and identifies 47. Type of files are the same and the type of content too.
B1) it crashes a lot. While I'm scrolling down looking for a video, it stops, the screen becomes pink and gray and restart the store. This happens everywhere (in the first screen, the search for videos...)
(B2) so I can play a video, it's not fluid. Videos are not in HD.

Any idea? Could be problems of firmware?

THX

I put t have much experience with this player. Friend of mine has one and we watched his vacation s images and movies taken by digital camera.
The folder structure showed Ok, and everything worked fine.
Good thing is that we plugged the external HARD drive to watch some DVD RIP.

In any case, have you tried to configure the devices to default settings?
If I m recall, this option must be placed in the main menu.

Tags: Toshiba

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