Studio 8 and academic full version Web standard Suite - support contradictory Adobe
I have received contradictory information Adobe and that after they sent my purchase and I just got it today in the mail.
I have the 8 commercial Studio home.
I bought the full version academic CS4 Web Standard. (it was cheaper, then upgrading commercial of the Studio 8 suite CS4 Web Standard and same phone Adobe customer suggested me to do).
Before I bought it, I asked by phone with the service the customer
-Improve opportunities: Adobe confirmed as follows:
(commercial) upgrading from Studio 8 for CS4 Web standard Suite
or
° full academic version of the suite CS4 Web Standard (as the school store has no upgrade)
or
(a) in the case where I don't want Dreamweaver (one is not the fires of artifice and Flash) then I need to buy a full version of the stand-alone CS4 Dreamweaver
-the possibility to always be able to use both versions (old and new)
Telephone support Adobe confirmed also that Studio 8 versions and the Suite CS4 Web standard can be installed on the same desktop and I could keep on using Studio 8 so.
In any case the Adobe phone customer service advised me to purchase the full Version of Acadamic of CS4 Web Standard as then I have the new version of all my programs from Studio 8 for a better price. In addition they confirmed to me that later I could upgrade this academic version via the commercial shop if there must be a CS5 or so.
Some of you on this forum even told me about the update of Studio 8
As advised on this forum to check I launched the same question on 27/5 to the Adobe customer portal on the internet and received only today (15 days later) a response that is in contradiction with what the customer service Adobe told me on the phone.
Now they say that an update of Studio 8 is not possible at all, and I can only use a single booth of Dreamweaver CS4 version.
And that versions Studio 8 and Dreamweaver CS4 / CS4 Web Standard cannot be used on the same computer. I need to uninstall the old version.
On the Adobe Web site, you can even click on a link to show you the commercial evolution options from Studio 8 and CS4 Web Standard Suite is one of them.
Now the customer portal has totally misunderstood my question or telephone customer service me misinformed.
But with this contradictory info and my shipment received, I'm full of doubts about the news from Adobe.
Can someone help to put the light in this darkness?
Thank you very much
Martine
You said a lot here and I think I understand all that, so I'll try to help you as best I can.
Regarding the passing of Macromedia 8 to CS4, you can upgrade if you have a 8 commercial license. You cannot switch to Dreamweaver just because Adobe policy says that you can only pass a suite to a suite as well as a program or a program or suite.
To answer the part about whether or not you can have both installed on the same computer, the answer is Yes. But you cannot use both at the same time due to shared resources.
I hope that answers your questions.
Tags: Dreamweaver
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