Summary of account presented as a scrollable list, L to R. How to remove?

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  Thanks for posting in the Microsoft Community.

  I'm sorry to know that you are facing a problem of unknown account. It would be useful that you can answer these questions to help you further.

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  2. where are the documents and multimedia files stored?

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  I understand that you are unable to remove a user account that is not listed in the control panel under users, manage account.

  Follow these methods and check if that helps.

  Method 1:
  Please refer to these steps on how to remove a PC user account.

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  You must be logged in as an administrator to perform these steps.

  a. drag from the right edge of the screen, tap settings, and then tap Change PC settings.
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  b. press or click the account that you want to remove, and then press or click delete.

  c. press or click delete the account and data. (Please back up all important data before you delete the user account).

  d. it may take a few minutes, if the account has a lot of associated data.

  Method 2:
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  b. in user accounts, select the user tab.

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