Support Mozilla Site issue

Similar Questions

• support mizilla site can't remember password and ID

  support mizilla site can't remember password and ID, is ture?

  Do you hear the names and passwords in the password manager or do you mean that you are connected is no longer on to (remember to) Web sites after the closing and restarting Firefox?

  Let this last book, you must have an exception allow cookie for the domain support.mozilla.org (Tools > Page Info > permissions)

  • https://support.Mozilla.org/KB/how-do-i-manage-website-permissions

• Mozilla site thinks I'm using Firefox 33

  Website of Mozilla it always tells me that I use an older version of Firefox. Whenever I discover an add-on, the install button is dimmed and he says "not compatible with Firefox 33" red. This despite the fact that I use Firefox 42, that is, the latest x 64 stable version downloaded directly from Mozilla. What happens here and how fix?

  You have a masking the installed extension agent that changes the user agent:

  • User Agent: Mozilla/5.0 (agent masking; rv:33.0) Gecko/20100101

  I see that at least six ask you questions before you have this modified user agent.

  • [996976/questions/996976]
    UserAgent: Mozilla/5.0 (agent masking; rv:25.0) Gecko/20100101 Firefox/25.0
  • [978575/questions/978575]
    UserAgent: Mozilla/5.0 (agent masking; rv:25.0) Gecko/20100101 Firefox/25.0

  Fact this never caused a problem before?
  You will need to make sure that you have the correct user agent.

  Start Firefox in Safe Mode to check if one of the extensions (Firefox, Tools/menu key > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox, Tools/menu key > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  See also:

  • https://support.Mozilla.org/KB/websites-say-Firefox-outdated-or-incompatible

• I have the latest Firefox on my Mac 10.10.5,, but the mozilla site said that my browser is obsolete.

  The "comments" says I have Firefox 41.0.1. I have a Macbook Pro with OSX 10.10.5. The mozilla site and gmail says my browser is obsolete.

  My bad... I was an another user agent spoofing.

• support Mozilla blocking my view of thunderbird

  just updated to version 38 and comes with support for Mozilla. When I click on thunderbird I just get support Mozilla. How to get into thunderbird e-mail or even open it.

  NEVER MIND, no problem here, right in my head. The first time the new version of Thunderbird ran, what came was the Support of Mozilla page. BUT... to the left of that was the sort of Home tab, and when I clicked the e-mail program was there.

  So I thought it was a browser page was really the start page of Thunderbird with a Firefox Search tab. And 'Home' really doesn't look like a tab at all. Oh, well, curve learning I guess.

• Since you have decided to improve the support Mozilla can't access my e-mail account anymore. How can I get this problem?

  I am barely computer literate, I use it only as a word processor and e-mail. When I went to check my emails about all I could get was the new Mozilla support page. I can't make that disappear and access my email account. Now Interestingly enough, email lights through the Ipad Mini, my son gave me for father's day, but not on my desktop which is using Windows

  Please use 'Add Images' to post a screenshot of your problem. See https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

• How to configure a Mozzila account so that I can Signin to the Support Web site?

  Appears the answer is to ask a Question and then you are prompted to create an account. True? Or y at - it another way to set up a support account?

  If you don't want to ask a question, you can

  1. Click the connection at the top of the page.
  2. Click on the button "see what you can do to help."
  3. Choose how you want to help, for example "answer questions in the support forum.
  4. Click on the button 'Register' that tells you to
     • https://support.Mozilla.org/users/authcontributor

  Note that you do not need to register to ask a question or read answers.

• How can I make it look like the one on the mozilla site?

  On the Mozilla site and "Getting started" video, the browser has a round look with a "Firefox" tab on top. I just installed it and it looks quite like this. Actually, looks like IE (Internet Explorer) which makes very difficult customization.

  View > toolbars-> = Menu bar click on this menu item so that the check mark disappears

• How to export bookmarks to Firefox HTML5 file. The answer on the Mozilla site has nothing to do with Firefox 5

  I want Firefox 4!

  Export Favorites to an HTML file

  https://support.Mozilla.com/en-us/KB/exporting%20bookmarks%20To%20an%20HTML%20File

  Check and tell if its working.

• can not find my hp laptop support web site

  Product name: HP Pavilion PC Sleekbook 15

  Serial number: 5CD2419PSJ

  Product number: C6K58EA #ABV

  im not able to find my product on the hp support web site.

  I need the network and bluetooth drivers for my laptop.

  It is not bad possiable with the support of hp Assistant, and more enforcement lagg.

  Please help me solve the problem.

  Thank you

  Hello:

  Here is the link to the support page and drivers for your laptop.

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=5313564

• Support Mozilla redirects to Japanese site

  Since yesterday, I woke up to find that my tab outlook.com pinned, which shows my hotmail Inbox, had changed the outlook login page (which I consider not unusual - I just thought that the cookie has expired and he asked me to connect again). However, there are place-holders of Asian characters on this page (vertical rectangles with numbers inside). Finally, I was able to connect, even if I couldn't read the page. When my Inbox appeared, everything seemed normal; no more Asian characters. However, today I went to the page of mozilla looking for a plug-in and had the same problem. I noticed that I was on the support/ja/page. I went to mozilla and click the support link - it directed me to the page again /ja/. I had to type en - us / manually to get here. I deleted cookies, cache and data Web site offline - no change. I do a virus scan now just to check, but I don't think that is the problem (I will update this if the analysis is positive). The link using the opera browser has worked very well. I can't use chrome, because this old XP machine, it blocks. I would prefer not having to leave Firefox, because I love so much. Please notify.

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  The report please come back shortly.

• Mozilla site does not display correctly

  I just installed Windows 10 (64 bit) on a new PC and downloaded and installed Firefox. I tried to install some add-ons, but immediately found that the Mozilla Web site did not display correctly: text is displayed, but not graphics.

  I tried the following:
  -disabled the firewall (ESET)
  -deleted the cache and remove all cookies
  -uninstalled Firefox, deleted the user and re-installed Firefox profile
  -a confirmed that "load images" is set to "Allow" on the table in the Page Info permissions for mozilla.org

  I've attached a screenshot of the Network Console, which shows beams with zero file size. This suggests a possible cause of the issue?

  Can you help me with this, please?

  I think that the lock bar icon indicates a problem with connection to the style sheets in mozorg.cdn.mozilla. NET. You get a connection error secure loading one of these stylesheets directly?

  https://mozorg.CDN.Mozilla.NET/media/CSS/home-bundle.063ce4c50b67.CSS

  A sucessful load looks like a wall of text starting with:

  @font-face{font-family:'FA-Icons-Home';src:url("/media/
  

  ESET is a potential suspect in any secure connection because, by default, it intercepts all navigation connections to filter harmful content. However, if the problem is ESET, then you would encounter problems on all secure sites, so ESET might not be the culprit here, if this does not affect other HTTPS connections.

  10 Windows, one of the possible causes of the errors of secure connection are not set up Firefox to work with parental parental control of Microsoft software. More information about this feature: http://windows.microsoft.com/en-us/windows-10/turn-off-microsoft-family-settings

  Is there a broader model? To continue the investigation, you may inspect the certificate on another site that makes it easy, as my test page at: https://jeffersonscher.com/res/jstest.php

  Assuming that you get an error page, expand the section "I understand the risks" and look for a button Add Exception.

  Note: You don't need to complete the process of adding an exception - I suggest not adding one until we know that it is not a malware issue - but you can use the dialog box to display the information that makes Firefox suspicious.

  Click Add exceptions and exception certificate dialog box should open.

  Click on the button display. If the view is not enabled, try first the button get certificate.

  This should display the certificate. Look at the section "issued by" and the Details, the hierarchy of certificates tab. What do you see here? I have attached a screenshot for comparison of screen.

• Why support Mozilla will not close even if I reboot computer

  There is no way to close the support of mozilla. There is no drop-down list. I've had computers since the 1980 and never stumbled on this. Computer shutdown and commissioning occurring at the mozilla support page. No options available for out or delete mozilla firefox.

  Try to reset the homepage, this could get rid of the support page:

  • How to set the home page

• Cannot open google or mozilla sites in firefox ok in other browsers.

  I use Firefox 36 which runs normally except that I can't open certain Web sites below a few eg.s:

  the sites of mozilla, impossible to open extention site also
  no Google site

  This is very fustrating. The above Web sites work in IE, Chrome, and Opera. I deleted the cache and cookies, recharged in safemode, totally

  uninstalled firefox and cleaned of any reference to Firefox or Mozilla in my registry and after you reinstalled without change. I even downgraded

  in version 34 nothing helps. I use Kaspersky anti virus that I tried to close and I can't see any problems with Windows Firewall.

  After looking at your site I also tried to disable IPv6 & DNS Prefetching change (topic: config) .f

  This problem first occurred about 5 days ago, I am at a loss as to why this happens, please can you advise.

  Everything works fine now.

• Firefox is upgrade Australis but Mozilla sites say it must continue to be updated

  Go to help - About says that Firefox is updated. But whenever I open any site of Mozilla, told me to update to Firefox. Useful tips?

  Also, I happen to love Australis. All my modules work very well, it is much faster and looks clean and lean. I use Classic theme restaurant just to set the bar of Status Bar/Add on on the bottom of the window. No problem, happy camper.

  your useragent (information that the browser sends to websites to identify its version) is damaged. probably some kind of addon ("masking agent"?) crushed it. Please refer to this article to reset the settings of the user agent in firefox: websites say that Firefox is obsolete or incompatible, even if it's the latest version