Supported HP redemption does more than 41 days :(

Here's my sad story with HP and me...

Redemption code is [edited by Moderator Redemption Code]

I bought the HP Envy 15-j111tx on 10 may 2014.

I registered to offer the Hp holiday on May 20, 2014 and also sent the documents and JJ of Rs.1998 /-required for the redemption process. that all sent by May 27, 2014, then my redemption request has been accepted to 29 may 2014.

After that, I saw "Claim remarks" only as follows

Dear customer, your registration Carepaq is under treatment, even will be shared on your Email ID recorded and produced will be shipped in the next 10-15 days...

more than 41 days went. Still Im receive all mail donations or products. I sent on 5 July 2014 to [email protected] as follows

Delays in the processing of this redemption [redacted Redemption Code]

The Validation of the application is approved on 29 may itself. but now the date of July 5, I received do not all donations are always carepaq details.

you guys say you will receive within 10-15 days after approval of the application. can I know start counting down from 10-15 days from the approval or the year the same day... next huh?

now the date is Ma J11, 2014.there is no response on their part I also tried through reminder

«Please SMS: REDHELP to 53030.» Our representative will contact you within 2 business days. If your number is not available, you will be left by means of SMS"

no answer.

below the picture showed that my purchase details...

No representative of HP or redemption help me out this please. :'(

Hello rascaLraajA,

I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

Tags: Notebooks

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