SX20 UNLOCK KEY

OK Please help... CISCO began...

The EX and C series upgrade procedure is so easy... Add version key and then you spend...

I thought I was going to be a good guy and accesses the SX Series... 'ERROR'... we order and pay for a kit SX20 and install and start it and low and behold... NO INSTALLED RELEASE KEY.

Then I go to the site of CISCO license and get what I believe to be a key.  Open a browser and 'NO PLACE TO add THE KEY'...

HHHEELLLPP!

I'm a fool cause I can't find the place to add the key to unlock for TC7.3.1...

Where is TANDBERG... :(

YEP FRUSTRATED AND ANGRY...

Thank you.

Watching the SX20 Admin Guide on pg 49, starting with TC7, they removed the option key to liberation from the web interface.  I guess because they have changed the way unblocking keys work after TC6.1, that they did not see the need to maintain the option in the web interface, because netering a key to unlocking to make software updates is now irrelevant.  You can always use SSH to enter the key to unblocking if.

xCommand SystemUnit ReleaseKey Add Key

Tags: Cisco Support

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