Firmware upgrade quick adjustment TC6.2 in TC 7.0.2 SX20

Hi all

I ve got a question about a Quick Set SX20 Codec.

I would like to make an update of TC6.2 TC 7.0.2 but I don't know how to back up and restore the unlock key and press the option key.

And my TMS worm 14.3.2, worm X7.2 VCS system, if I update the firmeware TC7.02 codec SX20--> is it supports?

wolud be thankul for your help.

You must have an active service contract on your device to you give right to the upgrade of the software of TC.

You will not need a new key to unlocking with the version TC6.1 or later (you can pass TC6.2 to TC7.0.2 without requiring a new sense key).  You have no need to "backup and restore" the keys either because they are not affected by an upgrade (although it is always good to have noticed them somewhere just in case).

If you have the SX20 TC7.0.2 software available in your TMS, you should be able to deploy it to your device without any problem, or to install new software via another method (Web Interface / WinSCP / etc).

And, Yes, there is no problem of support when you use TMS version 14.3.2 with VCS X7.2 TC7.0.2.

Wayne
--
Remember the frequency responses and mark your question as answered as appropriate.

Tags: Cisco Support

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