SX80/20: registration number and directory
Hi guys,.
I have deployed a solution of cloud CMR to a customer. they have little sx80 and sx20 (no other end points). This solution includes 1 cucm, exp, exp 1 e 1 c... That's all.
When endpoints are for the first time or (even when we re-) they go to the State is not registered until I connect on endpoint web gui and change the proxy sip of cucm fqdn to cucm IP address. then it works. he enter info dns and domain name of the dhcp server. I don't think his dns problem. Do I need internal _cisco - uds._tcp.example.com on dns srv record? I thought that it is necessary for the registration of jabber.
Second, after his seat, I can do b2b calls fine. but the directory does not work. I can't see all contacts/users from cucm.
can you kindly give some directions?
Thank you
Vijay
If endpoints are trying to enroll in CUCM via FQDN and it fails, however, using the IP address works, it sounds as if it was a DNS problem. Have you checked through the logs of endpoint, you see something that stands out when attempting to register via FQDN?
Tags: Cisco Support
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