Sync problem with Palm Tungsten E2 &; PC - Fatal Error Message on the screen of the PDA
Recently my Palm Tungsten E2 will not synchronize with my PC. The following message appears on the screen of my handheld Palm when it tries to sync: "Fatal Error. ' Mgr.c, Line System: 4038, error launching Application. And a "reset" icon under the message that when activated, cause my PDA to reset through the sequence of the display date/time, etc. My PC system is Windows XP Professional. I recently updated my program to sync Palm from 4.2 to 6.2, which does not fix the problem I have. Your suggestions please?
For this type of error, you need to reset hard E2. I hope that you have all your data in Palm Desktop. After the hard reset, change the desktop hotsync conduits replaces handheld and synchronize.
Click on the following link for the Web page of kb.hpwebos.com for the article about reset procedures
http://KB.hpwebos.com/wps/portal/KB2/common/article/887_en.html
You can export your data for backup purposes, first in case something happens during synchronization.
The best way to protect your data is to export the data in each category of Palm Desktop in a separate folder on your PC.
Create a new folder on your PC somewhere that suits. Name it something like Palm Desktop data. Click on the link below and follow the instructions on this page for the export procedure.
http://KB.hpwebos.com/wps/portal/KB2/common/article/28734_en.html
Make sure you only select everything for the beach in the export window.
With the data stored in the created folder, make a copy of this file and save it on a USB key, cd - rw or external hard drive.
Whenever you change in Palm Desktop, export the data that has been changed in this file and save again to external media.
With this process you can always import the data in Palm Desktop, whenever you have a problem with the data in Palm Desktop, or if your computer/hard drive/device crash.
For reference purposes, click the following link to the support page for your device on the kb.hpwebos.com Web page.
http://KB.hpwebos.com/wps/portal/KB/na/Tungsten/E2/unlocked/home/page_en.html
There are links on the page the user Troubleshooting Guide, how to, downloads, etc.
Tags: HP Tablets
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