Sync settings has failed... Each time and 2015.3 reset preferences

Premiere Pro and Media Encoder, After Effects everything cannot synchronize settings creative cloud. And, when I upgraded 2015.3 first he deleted my preferences fully, including the keyboard and labels that had been heavily customized. Is there a way to retrieve older preferences and a way to stop it always say "synchronization failed"? I tried to disable the firewall and antivirus.

Hi Colton Media Productions,

You're on a Mac or Windows? What operating system?

Problems of synchronization with the desktop creative cloud application? Do you see exclamation points in the application of CC desktop?

Is there a way to recover the old preferences

Try this:

-Browse to Documents > Adobe > Premiere Pro

-Make a backup of the files 9.0 and 10.0

-Copy the contents of the 9.0 (let the preview files and auto-enregistre files in project if you do not want to copy them)

-Paste them into 10.0

Thank you

Regalo

Tags: Premiere

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