Sync settings has failed... Each time and 2015.3 reset preferences
Premiere Pro and Media Encoder, After Effects everything cannot synchronize settings creative cloud. And, when I upgraded 2015.3 first he deleted my preferences fully, including the keyboard and labels that had been heavily customized. Is there a way to retrieve older preferences and a way to stop it always say "synchronization failed"? I tried to disable the firewall and antivirus.
Hi Colton Media Productions,
You're on a Mac or Windows? What operating system?
Problems of synchronization with the desktop creative cloud application? Do you see exclamation points in the application of CC desktop?
Is there a way to recover the old preferences
Try this:
-Browse to Documents > Adobe > Premiere Pro
-Make a backup of the files 9.0 and 10.0
-Copy the contents of the 9.0 (let the preview files and auto-enregistre files in project if you do not want to copy them)
-Paste them into 10.0
Thank you
Regalo
Tags: Premiere
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